Mon - Fri: 8am - 8pm (AEST / AEDT)
Sat: 9am - 4pm (AEST / AEDT)
Existing members: 13 13 34
Mon - Fri: 8am - 8pm (AEST / AEDT)
Sat: 9am - 1pm (AEST / AEDT)
Mon - Fri: 8am - 8pm (AEST / AEDT)
Sat: 9am - 4pm (AEST / AEDT)
Existing members: 13 13 34
Mon - Fri: 8am - 8pm (AEST / AEDT)
Sat: 9am - 1pm (AEST / AEDT)
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Our special no-gap agreement with select hospitals means you can access high-quality, convenient hospital care with no out-of-pocket costs*.
Spend less time in hospital and avoid out-of-pocket costs on a range of eligible same-day procedures at select hospitals*.
Have greater certainty around fees and charges with no out-of-pocket costs for eligible procedures*.
Spend less time in hospital with same-day discharge and the ability to recover in the comfort of your home.
No gap to pay for hospital admission*, surgeon and anaesthetist costs, and diagnostic tests like blood tests and scans^.
Take the stress out of going to hospital with the same team coordinating your care from hospital admission through to discharge.
Eligible members* can access the No-Gap Day Surgery procedures set out below at the following hospitals.
East Sydney Private Hospital (NSW)
Endoscopy+
Hernia surgery#
Learn more about how each procedure works and hear from HCF members about their experience preparing for surgery and recovering.
A flexible tube is inserted into the oesophagus or colon to examine organs, diagnose conditions and perform treatments.
Doctors use open or keyhole surgery to treat tissue bulging through an opening in your abdominal or groin muscle.
Our No-Gap Joints program for primary hip and knee replacements gives eligible members peace of mind with no out-of-pocket costs**.
If you have a heart condition or diabetes, you can access a range of preventative and management programs like The COACH Program^^, Cardihab^^ and more.
Find support to help you develop healthier habits, manage your weight, and prevent the risk of certain health conditions with our range of evidence-based weight management programs.
We've developed a comprehensive range of mental health support programs, with options available for all ages and the freedom to choose what works for you.
Learn more about No-Gap Day Surgery with these answers to common questions.
To access the No-Gap Day Surgery program, you must have an active hospital policy with HCF (excluding Overseas Visitors Health Cover) that covers the relevant procedure for at least 12 months. You'll also need to have been accepted into that specific no-gap program by a participating hospital and surgeon, based on clinical criteria.
You can check your cover in the My Membership app, online member services, or by calling us on 13 13 34.
In addition to your waiting periods, you'll need to have held hospital cover that covers the day procedure with HCF for at least 12 months before you can access the No-Gap Day Surgery program.
If you're eligible for the No-Gap Day Surgery program, and the procedure is being provided by a participating hospital, surgeon and anaesthetist, you won't need to pay any out-of-pocket costs for:
You may be required to pay a hospital excess, depending on your cover and if you're claiming for the first time in the calendar year. There may also be some small permitted gaps and additional costs for outpatient appointments, like a visit to your surgeon in their consulting rooms. If you need additional services during your admission (eg. if you have other medical conditions such as diabetes or cardiac conditions), these are not covered by the No-Gap Day Surgery program.
If there are complications with your surgery and you need additional care or services beyond what's included in the No-Gap Day Surgery program, you may have to cover these costs yourself. Talk to your participating surgeon and anaesthetist to confirm what these costs might be so you can provide Informed Financial Consent.
Yes, we’ll be adding more hospitals and procedures to the No-Gap Day Surgery network over time.
If you have any questions about how No-Gap Day Surgery works, or if you're eligible, you can give us a call on 13 13 34 or email service@myhcf.com.au
To access the No-Gap Day Surgery program, you must have an active hospital policy with HCF (excluding Overseas Visitors Health Cover) that covers the relevant procedure for at least 12 months. You'll also need to have been accepted into that specific no-gap program by a participating hospital and surgeon, based on clinical criteria.
You can check your cover in the My Membership app, online member services, or by calling us on 13 13 34.
In addition to your waiting periods, you'll need to have held hospital cover that covers the day procedure with HCF for at least 12 months before you can access the No-Gap Day Surgery program.
If you're eligible for the No-Gap Day Surgery program, and the procedure is being provided by a participating hospital, surgeon and anaesthetist, you won't need to pay any out-of-pocket costs for:
You may be required to pay a hospital excess, depending on your cover and if you're claiming for the first time in the calendar year. There may also be some small permitted gaps and additional costs for outpatient appointments, like a visit to your surgeon in their consulting rooms. If you need additional services during your admission (eg. if you have other medical conditions such as diabetes or cardiac conditions), these are not covered by the No-Gap Day Surgery program.
If there are complications with your surgery and you need additional care or services beyond what's included in the No-Gap Day Surgery program, you may have to cover these costs yourself. Talk to your participating surgeon and anaesthetist to confirm what these costs might be so you can provide Informed Financial Consent.
Yes, we’ll be adding more hospitals and procedures to the No-Gap Day Surgery network over time.
If you have any questions about how No-Gap Day Surgery works, or if you're eligible, you can give us a call on 13 13 34 or email service@myhcf.com.au
To access the No-Gap Day Surgery program, you must have an active hospital policy with HCF (excluding Overseas Visitors Health Cover) that covers the relevant procedure for at least 12 months. You'll also need to have been accepted into that specific no-gap program by a participating hospital and surgeon, based on clinical criteria.
You can check your cover in the My Membership app, online member services, or by calling us on 13 13 34.
In addition to your waiting periods, you'll need to have held hospital cover that covers the day procedure with HCF for at least 12 months before you can access the No-Gap Day Surgery program.
If you're eligible for the No-Gap Day Surgery program, and the procedure is being provided by a participating hospital, surgeon and anaesthetist, you won't need to pay any out-of-pocket costs for:
You may be required to pay a hospital excess, depending on your cover and if you're claiming for the first time in the calendar year. There may also be some small permitted gaps and additional costs for outpatient appointments, like a visit to your surgeon in their consulting rooms. If you need additional services during your admission (eg. if you have other medical conditions such as diabetes or cardiac conditions), these are not covered by the No-Gap Day Surgery program.
If there are complications with your surgery and you need additional care or services beyond what's included in the No-Gap Day Surgery program, you may have to cover these costs yourself. Talk to your participating surgeon and anaesthetist to confirm what these costs might be so you can provide Informed Financial Consent.
Yes, we’ll be adding more hospitals and procedures to the No-Gap Day Surgery network over time.
If you have any questions about how No-Gap Day Surgery works, or if you're eligible, you can give us a call on 13 13 34 or email service@myhcf.com.au
* To access the No-Gap Day Surgery program, you must have an active hospital policy with HCF (excluding Overseas Visitors Health Cover) that covers the relevant procedure and have held that cover with HCF for at least 12 months. You'll also need to have been accepted into that specific no-gap program by a participating hospital and surgeon. You may be required to pay a hospital excess, depending on your cover and if you're claiming for the first time in the calendar year. There may also be some small permitted gaps and additional costs for outpatient appointments, like a visit to your surgeon in their consulting rooms.
^ Diagnostic test, scans and blood tests must be carried out on the day of the procedure and undertaken as part of the procedure.
+ For endoscopy procedures, members must have an active hospital policy (excluding Overseas Visitors Health Cover) with HCF that covers gastrointestinal endoscopy and have held that cover with HCF for at least 12 months, and be accepted into the No-Gap endoscopy program by a participating clinician and hospital based on clinical criteria. Members must undergo the procedure at a participating hospital before 21 August 2026.
# For hernia procedures, members must have an active hospital policy (excluding Overseas Visitors Health Cover) with HCF that covers hernia procedures and have held that cover with HCF for at least 12 months, and be accepted into the No-Gap hernia program by a participating clinician and hospital based on clinical criteria. Members must undergo the procedure at a participating hospital before 21 August 2026.
** Eligible members will need to have an active hospital policy (excluding Overseas Visitors Health Cover) that covers primary hip and knee replacements and have held that cover with HCF for 12 months. Members will be accepted into the program in line with clinical criteria by the participating clinician and hospital on a patient-by-patient basis. Must be admitted at Macquarie University Hospital, East Sydney Private Hospital, Hurstville Private Hospital or Vermont Private Hospital. Eligible members must undergo the joint replacement surgery before the proposed trial program end date. The No-Gap Joints Program is proposed to end on 31 December 2025 at Macquarie University Hospital, 31 March 2026 at Hurstville Private Hospital and East Sydney Private Hospital, 30 April 2026 at Vermont Private Hospital and 13 July 2026 at The George Centre.
^^ Eligibility criteria apply. For more information visit hcf.com.au/heart-health-programs
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