All online services will be unavailable from 8pm (AEST) Thursday 1 October due to a major systems upgrade and are scheduled to be back online from 6am (AEDT) Tuesday 6 October 2020. Claiming through Online Member Services or the My Membership app will be unavailable from 8am (AEST) Monday 28 September and we expect to be back online from 6am Tuesday 6 (AEDT) October. Find out more at our service updates page. We appreciate your patience while we make these changes.
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All you need is your HCF membership number to sign up. Only the main policy holder is able to register for online member services. Note: To register online, you must have provided a valid email address when joining HCF. If you have not done so, or are having issues registering, please call us on 13 13 34.
We've sent an email with instructions on how to set your password to the address linked with your HCF membership.
If you didn't receive this email, you can send another, send a text verification link, or contact us on 13 13 34.
The membership number and name you have provided is already registered for online services. If you have any questions, or have trouble logging into your account please call us on 13 13 34
