PEOPLE BEFORE PROFIT
We’re proud to be part of Members Health Fund Alliance – Australia’s largest voice for not-for-profit, member-owned, regional and community-based health insurers.
We share a commitment to putting people, and their health, before profit. Working together we can advocate for a healthcare system that gives our members the value and care they expect from us.
NOT YOUR TYPICAL HEALTH INSURER
We’re keeping our promise of not profiting from the pandemic by passing on COVID-19 claims savings to all members by freezing premiums at current rates until 1 November 2022.
As Australia’s largest not-for-profit health fund, we’re returning an additional $66 million in claims savings as part of our continued COVID-19 support for members.
This decision aligns with our commitment to keep health cover affordable and available to as many Australians as possible.
WHY SWITCH YOUR HEALTH COVER TO HCF?
Our members are at the heart of everything we do. We put the health and wellbeing of the 1.8 million Aussies we cover before anything else.
100% BACK ON EXTRAS
You can get 100% back* on a dental check-up or first visit to a physio, chiro or osteo when you see an extras provider in our No-Gap network.
unique mental health services
Access a range of unique mental health services and programs^ including video and online support
AWARD-WINNING VALUE
We’ve been awarded Outstanding Value Health Insurance by Canstar 6 years in a row+.
MORE MONEY BACK
For every dollar our members pay in premiums, we’ve paid out more benefits than the industry average over the last 10 years#.
WE'RE HERE FOR YOU
Proudly owned and run by Aussies, we’re here to help you with award-winning local call centres and branches across the country.
IMPORTANT INFORMATION
* 100% back from providers in our No-Gap network is available on selected covers. Waiting periods and annual limits apply. See hcf.com.au/100back
^ Eligibility criteria applies. Visit hcf.com.au/Campaigns/online-mental-health-services for more information.
+ Canstar 6 years in a row for 2016-2021. We were also recognised for; Hospital cover in NSW, NT, Qld, SA, WA & Tas. Extras cover in NSW, NT, Tas and WA. Hospital & Extras package in NSW, SA, NT, Tas and WA.
# 90% compared to 86% across the industry. Calculated based on the average of the past 10 years, sourced from APRA Statistics: Private Health Insurance Operations Reports 2012-21.