We’re getting back to business as usual and can’t wait to see you at our branches and HCF Dental and Eyecare Centres. Below you'll find updates on locations and opening hours.

Your health and safety is still our number 1 priority so you may notice a few changes when you next see us.  

Other ways to connect with us:


Dental Centres

To protect your health and ours during the COVID-19 pandemic, we paused our normal dental appointments. Now that the government is starting to lift some restrictions in some states, you can book routine dental appointments again at our Belconnen, Chermside, Melbourne and Sydney locations.


Our newly refurbished Parramatta Dental Centre is partially open. We appreciate your support as we complete some remaining work over the next few weeks.

Please call us about any dental work you need on 02 9685 1255.

Find a Dental Centre


Our doors are open for all your eyecare needs. Whether you need to have your eyes checked, choose new glasses or contact lenses, we're here to help.


From 24 July - 1 October 2020 HCF Eyecare Parramatta will be getting some work done of its own. We’re closed for new appointments during this time but you can visit our Eyecare Centre reception or call (02) 9685 0655 to arrange collections or make appointments.

Find an Eyecare Centre


We’re getting back to business as usual. Here are the HCF branches currently open:

Australian Capital Territory
Belconnen, Woden

Western Australia
Booragoon, Cannington, Joondalup

South Australia
Adelaide, Marion, Tea Tree

New South Wales
Albury, Bankstown, Blacktown, Bondi, Brookvale, Burwood, Castle Hill, Charlestown, Chatswood, Coffs Harbour, Erina, Dubbo, George Street Sydney, Hornsby, Hurstville, Lismore, Liverpool, Macquarie Centre, Maitland, Miranda, Nowra, Orange, Pagewood, Parramatta, Penrith, Port Macquarie, St Ives, Tamworth, Tweed Heads, Wagga Wagga, Wollongong

Brisbane, Chermside, Maroochydore, Robina


It’s almost business as usual in our call centres, our teams are here to help. We ask for your patience if it takes a little longer to answer your call while we have so many members trying to contact us.

You can call us on 13 13 34, we’re open:

  • Mon-Fri: 8am-8pm (AEST/AEDT)
  • Sat-Sun: 9am-5pm (AEST/AEDT).


If you or your family need to find a doctor or hospital, or have questions about your health then call our 24/7 helpline on 13 68 42, then press 2. Our friendly experts speak many different languages and are ready to assist you.

COVIDSafe app

While Australia’s COVID-19 situation has played out differently in states across the country, the federal government is encouraging all Australians to download its new contact tracing app, COVIDSafe.

Downloading COVIDSafe is voluntary, however the government says it’s a vital part of us getting back to normal and needs more Australians to sign up. That’s because the app uses Bluetooth to do a digital handshake with other mobile phones, making it easier to know when someone’s been near a positive case. People can then be traced, tested and treated faster and our communities can stay on top of further outbreaks.

You can download it on the Department of Health's website https://lnkd.in/gWmBtJR or by searching COVIDSafe in your phone’s app store.

Important Information

*For selected services carried out by a general dentist. Depends on your level of cover and annual limits. HCF reserves the right to remove this offer at any time.