Hospital Substitute Treatment Contracted Providers

We have contracts in place with a range of providers to give treatments at home to eligible members when we can make sure the treatment can be given safely and at the same, or better, quality than in hospital*. To find out more, please check out treatment in your own home.

REHABILITATION AFTER A HIP OR KNEE REPLACEMENT

PROVIDER NAME Website Email Phone   Service Area^
360 Med Care
A rehabilitation program supervised and monitored by physiotherapists working with your surgeon - delivered remotely via telehealth at home using IT devices and specialised software.
360med.care/patient-partner-program info@360med.care NSW
Laura - 0403552740
QLD  
Simon - 0436937837
VIC/WA
James - 0431074592
Available nationally to eligible HCF members. Please contact 360 Med Care for more information.
Better Rehab
Better4U programs are delivered face-to-face or remotely via telehealth utilising specialised integrated software, or by a combination of both. The Rehabilitation program is delivered in your home and managed by a personally assigned Physiotherapist who liaises with the Surgeon.
betterrehab.com.au hst@betterrehab.com.au Tel:
02 7908 2826
Fax:
02 8068 1946
Available in some parts of NSW and ACT to eligible HCF members.
A phased rollout is planned in 2021 to QLD (mid-January), Victoria (February), WA (March) and SA (April).
Please call Better Rehab for more information about these programs and when you can expect to see them in your area.
Remedy Healthcare
A face-to-face rehabilitation programme delivered at home.
remedyhealthcare.com.au remedy@remedyhealthcare.com.au 1300 224 334 Service provided in a wide area around most capitals and some major cities in: Australian Capital Territory, New South Wales, Victoria, South Australia, Queensland and Western Australia. Please contact Remedy for further details.
More details about service area
Vitalis Health and Home Care
A supervised digital physiotherapy rehabilitation program at home using motion sensors giving real time feedback which connects to software enabling two-way contact with your physiotherapist.
vitaliscare.com.au Info@vitaliscare.com.au 1300 848 254 A 30km radius from Sydney. Please contact Vitalis for more information about service area.

Chemotherapy

PROVIDER NAME Website Email Phone   Service Area^
Chemo@home
Chemotherapy, and some immunotherapies delivered at home.
chemoathome.com.au info@chemoathome.com.au
1300 466 324 Service provided in a wide area around most capitals in: Western Australia, South Australia, New South Wales, and Victoria.
More details about service area
Vitalis Health and Home Care vitaliscare.com.au info@vitaliscare.com.au 1300 848 254 A 30km radius from Sydney. Please contact Vitalis for more information about service area.

IV Antibiotics and Complex Wound Care

PROVIDER NAME Website Email Phone   Service Area^
Home Support Service (HSS) hss.com.au/hcf hss@hss.com.au 1800 854 300 Service provided in a wide area around most capitals in: Victoria, Queensland and South Australia.
Mater at Home mater.org.au/health/services/mater-at-home materathome@mater.org.au (07) 3163 1760
Queensland: Brisbane Metropolitan areas. Please contact provider for more information.
Prestige Inhome Care prestigeinhomecare.com.au/services/nursing info@prestigeinhomecare.com.au 1300 103 010 Sydney and Melbourne metropolitan areas. Contact Prestige for further information.
Programmed Care programmed.com.au homecare@programmed.com.au 131 095 NSW Sydney Metropolitan and a wide area around most capitals in: Queensland, Victoria, and South Australia.
Regal regalhealth.com.au care@regalhealth.com.au (02) 9264 4555 New South Wales; Sydney metropolitan areas. Please contract Regal for more information.
Remedy Healthcare remedyhealthcare.com.au getbetter@remedyhealthcare.com.au
1300 734 224 A wide area around capitals and some regional areas in Queensland, South Australia, Victoria, and Western Australia.
St John of God Healthcare at Home sjog.org.au/athome
athome@sjog.org.au
1300 475 442
In Victoria services are provided in Bendigo, Ballarat, Geelong, Berwick, and SE Melbourne.

In WA service is provided in metropolitan Perth including Mandurah, and Bunbury.

More details about this service area.
Vitalis Health and Home Care vitaliscare.com.au info@vitaliscare.com.au 1300 848 254 A 30km radius from Sydney. Please contact Vitalis for more information about service area.
* Some hospitals may be able to offer treatment at home as part of your admission.  This is called Hospital in the Home (HITH).  If you are admitted to a hospital that is able to offer HITH to HCF members, they may arrange treatment at home as part of your admission.
^ Description of service area is approximate only. Please contact provider for further details about which areas they provide services to and whether a specific location is within their service area.