HCF Travel insuranceShort breaks promotion

Terms & conditions

1.     This “HCF Travel Insurance Short Break” (“Promotion”) is conducted by HCF - The Hospitals Contribution Fund of Australia Ltd (A.B.N 68 000 026 746) of HCF House, 403 George Street, Sydney, NSW 2000 (“HCF” or “Promoter”).

2.     Entry into the Promotion constitutes acceptance of these Terms and Conditions. All instructions and prize information published by the Promoter form part of these Terms and Conditions.

Promotional Period

3.     Promotion opens at 00:01 AEST on Monday, 19 September 2016 and closes at 23:59 AEDT on Sunday, 16 October 2016 ("Promotional Period"). All times and dates are in AEST/AEDT as per local NSW time. All times are stated using the 24 hour clock. 00:01 hrs is the start of a day and 24:00 hrs is the end of the day.

Eligibility to Enter

4.     This Promotion is only open to “Eligible Entrants”. An Eligible Entrant is an individual who is an Australian resident aged 18 years or older. Eligible Entrants must also comply with all the below clauses, within the exact dates stated above.

5.      Employees of HCF, their partners, agents and suppliers associated with the Promotion and their immediate families are not eligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or first cousin.

How to Enter

6.     To receive one (1) automatic entry, Eligible Entrants must purchase any one (1) of the following three (3) HCF holiday insurance products during the Promotional Period:

  • Annual Multi Trip;
  • International Comprehensive; or
  • Australian Comprehensive.

(“Eligible Purchase”)

7.     Eligible Entrants can purchase any of the above three (3) HCF travel insurance products by visiting hcf.com.au/takeabreak, visiting a HCF branch or calling 13 13 34. Eligible Entrants that make an Eligible Purchase during the Promotional Period, will receive one (1) automatic entry into the draw for each Eligible Purchase made. Should an Eligible Entrant not wish to be automatically entered into this Promotion they can contact the Promoter directly. Insurance must be issued in Australia before the start of the Eligible Entrant’s trip, and is not available to travellers already overseas. Eligible Entrants cannot purchase insurance more than 12 months before travel. Entrants should always consider the Product Disclosure Statement and their personal circumstances before making any decision about whether to acquire any travel insurance product.

8.     Multiple entries are permitted, however, only one (1) entry will be permitted per Eligible Purchase made (i.e. per separate HCF holiday insurance product purchased during the Promotional Period).

The Promotion

9.     The Promoter reserves the right, at any time, to verify the validity of entries and Eligible Entrants (including an Eligible Entrant’s policy, identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any Eligible Entrant who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the Promotion. Errors and omissions will be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does no constitute a waiver of those rights. The Promoter's legal rights to recover damages or other compensation from such an offender are reserved.

10.    Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the Promotion.

11.    Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by an Eligible Entrant; or (f) use of a prize.

The Draws

12.    There will be four (4) draws conducted for the entries received during the Promotional Period (each a “Draw”). Entries into each Draw will open at 00:01 and close at 23:59 on the dates outlined in the table below. The Draws will take place at The Hospitals Contribution Fund of Australia Ltd, HCF House, Level 11, 403 George Street, Sydney, NSW 2000 at 10.00 AEST/AEDT on the dates outlined in the table below. The Promoter may draw additional reserve entries in each Draw and record them in order in case an invalid entry or ineligible entrant is drawn. Non-winning entries in each Draw will be entered into any subsequent Draw(s). The winners will be notified via email within two (2) business days of the relevant Draw and their names will be published on hcf.com.au/takeabreak on the dates outlined in the table below. In addition, any SA winners will also be published in The Advertiser (SA) on 31 October 2016.


Draw Entries Open entries Close Draw Publication

Draw 1

19 September 2016

25 September 2016

26 September 2016

10 October 2016

Draw 2

26 September 2016

2 October 2016

4 October 2016

17 October 2016

Draw 3

3 October 2016

9 October 2016

10 October 2016

24 October 2016

Draw 4

10 October 2016 16 October 2016 17 October 2016 31 October 2016

The Prizes

14.   There will be eight (8) prizes in total. The first two (2) valid entries drawn in each Draw will each win a $1,000 Short Breaks Australia gift card.

15.   Any ancillary costs associated with redeeming the gift card are not included. Any unused balance of the gift card will not be awarded as cash. Redemption of the gift card is subject to any terms and conditions of the issuer including those specified on the gift card.

General Conditions

16.   A re-draw for any unclaimed prizes may take place on 17 January 2017 at the same time and place as the original Draws, subject to any directions from a regulatory authority The winner(s) (if any) will be notified in writing within two (2) business days of the re-draw and their name(s) will be published on hcf.com.au/takeabreak on 31 January 2017. In addition, any SA winners will also be published in The Advertiser (SA) on 31 January 2017.

17.  The Promoter accepts no responsibility for any late, lost or misdirected entries due to technical disruptions or for any other reason.

18.  If there is a dispute as to the identity of an Eligible Entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the Eligible Entrant.

19.  Total prize pool value is $8,000.

20.  The decision of the Promoter in relation to the conduct of the Promotion is binding and conclusive and no correspondence will be entered into.

21.  The prizes, or any unused portion of a prize, are not transferable or exchangeable and cannot be taken as cash, unless specified otherwise.

22.  Subject to the unclaimed prize draw clause, if for any reason a winner does not take a prize
by the time stipulated by the Promoter, then the prize will be forfeited.

23.  In the event that a prize becomes unavailable for reasons beyond the Promoter’s control, the Promoter, in its discretion may substitute that prize of equal or greater value, subject to the directions of any regulatory authority.

24.  The Promoter collects personal information from Eligible Entrants for the purpose of conducting this Promotion (which may include disclosure to third parties, including, but not limited to its related companies, and suppliers. Entry is conditional on providing this information. The Promoter may also use personal information for promotional purposes including for sending direct marketing material.  By entering this Promotion, Eligible Entrants consent to the use of their information as described and agree that the Promoter may use this information, or disclose it to other organisations that may use it in any media for future promotional, marketing and publicity purposes without any further reference or payment to the Eligible Entrant, including sending the Eligible Entrant electronic messages. The Promoter's privacy policy contains information about how and for what purpose the Promoter collects, uses, discloses, holds and secures personal information, how an individual may request access, correct and/or update their personal information held about them and how to complain about a potential privacy breach. To obtain a copy of the Promoter’s privacy policy, an Eligible Entrant must visithcf.com.au/privacy-policy. The Promoter will not disclose Eligible Entrant’s personal information to any entity outside of Australia.

25.  The Promoter is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers, or providers, computer equipment, software, technical problems or traffic congestion on the Internet or at any web site, or any combination thereof, (including but not limited to) any injury or damage to participants or any other person’s computer related to or resulting from participation in or down-loading any materials in
this Promotion.

26.  It is a condition of accepting the prize that the Eligible Entrant must comply with the relevant prize conditions.

27.  In the case of the intervention of any outside act, agent or event which prevents or significantly hinders the Promoter’s ability to proceed with the Promotion on the dates and in the manner described in these Terms and Conditions, including but not limited to vandalism, power failures, tempests, natural disasters, acts of God, civil unrest, strike, war, act of terrorism, the Promoter may in its absolute discretion cancel the Promotion and recommence it from the start on the same conditions, unless to do so would be prohibited by law.

28.  If this Promotion is not capable of running as planned, due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right in its sole discretion, to the fullest extent permitted by law (a) to disqualify any Eligible Entrant; or (b) subject to any written directions from a regulatory authority, to cancel, terminate, modify or suspend the Promotion, unless to do so would be prohibited by law.

29.  Entrants should always consider the Product Disclosure Statement and their personal circumstances before making any decision about whether to acquire any travel insurance product. Policies are only valid upon acceptance of payment by QBE.

Permits – NSW Permit No. LTPS/16/07159, ACT Permit No. T16/01778, SA Permit No. T16/1607