ONLINE MENTAL HEALTH SERVICES
We’re finding new ways to help with mental well-being, such as providing members access to online video sessions with a mental health professional+.
100% BACK ON SOME EXTRAS
Get 100% back on 1 or 2 dental check-ups a year and a first visit to a physio, chiro or osteo with 19,000 extras providers in our network#.
SECOND OPINION
We’ll connect you to a network of Australia-based medical specialists for a free second opinion, on a health condition you’re worried about, at no extra cost**.
FREE ACCIDENT UPGRADE
If you're involved in an accident, we'll upgrade you for free to our Top Hospital Cover for up to 90 days. Making the unexpected situations in life a little easier to deal with^^.
CALL OUR TEAM FOR EXPERT ADVICE
Our Customer Care team answer 3,000 calls a day on average helping people with their health cover questions. And we've being awarded Customer Service Institute Awards eight years in a row.
Call 13 13 34
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TRY HCF FOR 30 DAYS
When you join HCF, you’ll have a 30 day cooling off period because we want you to be happy with the health cover you’ve chosen.
AWARD-WINNING SERVICE
Run by Aussies, for Aussies – those born here and those who’ve decided to call it home. We’re here to help you with award-winning call centres and branches.
SWITCH AT ANY TIME
Switch health insurers any time of year. You’re always free to shop around and look for a new fund. And because we're not-for-profit, we put your needs first.
WE'RE RIGHT FOR YOU
When it comes to health, you can count on us. We were voted Australia's most trusted health fund by Roy Morgan Net Trust survey the last 2 years running. Join us today.
WHAT UNCOMMON CARE MEANS TO OUR MEMBERS
$6.7m
PAID TO MEMBERS ON AVERAGE IN CLAIMS EVERY SINGLE DAY
1,640
HOSPITAL ADMISSIONS ARE COVERED BY HCF ON A DAILY BASIS
254,000
HCF MEMBERS USE A NO OR KNOWN-GAP PROVIDER FOR THEIR HOSPITAL TREATMENT
23,600
EXTRAS SERVICES SUCH AS OPTICAL, DENTAL OR PHYSIO ARE COVERED EACH DAY
READY TO JOIN AUSTRALIA'S LARGEST NOT-FOR-PROFIT HEALTH FUND? START GETTING VALUE FROM YOUR HEALTH COVER
*2019 Year in Review
^Roy Morgan Net Trust Survey 2018 & 2019
+Available on eligible cover held for 12 months. Other criteria apply.
#Depends on your level of cover and annual limits.
**You must have had hospital cover for 12 months and a specialist consultation to use this service. Excludes Accident Only Basic cover. Conditions apply.
^^Excludes Accident Only Basic cover. Conditions apply.
^Roy Morgan Net Trust Survey 2018 & 2019
+Available on eligible cover held for 12 months. Other criteria apply.
#Depends on your level of cover and annual limits.
**You must have had hospital cover for 12 months and a specialist consultation to use this service. Excludes Accident Only Basic cover. Conditions apply.
^^Excludes Accident Only Basic cover. Conditions apply.