• HCF, Australia’s largest not-for-profit health fund, takes out 2023 Canstar Outstanding Value Award - Health Insurance Australia
• Awarded for the 8th consecutive year
• 10 state based awards won - more than triple any other fund

FRIDAY, 6 OCTOBER 2023: – HCF, Australia's largest not-for-profit health fund, has dominated the Canstar 2023 Health Insurance Awards, winning 11 awards, including the highly coveted national Outstanding Value Award for Health Insurance.

Reinforcing its reputation for delivering outstanding value for money health cover, the 10 state-based awards recognise the comprehensive value HCF offers across Hospital, Extras and Package cover products for more than 1.9 million members nationwide.

This marks the eighth consecutive year HCF has received the national Outstanding Value accolade, asserting its continued commitment to meet the health and budget needs of everyday Australians.

HCF CEO Sheena Jack said, “HCF’s dominance across this year’s award categories underscores our resolve to continue delivering great value and quality cover to support our members, while keeping downward pressure on premium costs amid rising living expenses.

“In a competitive market, we remain steadfast in our commitment to minimising out-of-pocket costs while offering members better coordinated care and choice through a wide range of quality, flexible treatment options.

“As Australia’s largest not-for-profit health fund, we’re the original for-purpose organisation, focused on making a positive impact for our members and the broader community for 91 years. These awards represent our singular focus on delivering value for those we serve through our products, services and advocacy efforts”.

The annual Canstar Health Insurance Awards is considered the gold standard in the health insurance industry, showcasing excellence in value, coverage, and customer satisfaction.

HCF secured 11 awards across National, Extras and Package cover categories:

• Outstanding Value Award - Health Insurance: Australia
• Extras Insurance Awards - NSW, VIC, QLD, and TAS
• Hospital & Extras Insurance Awards - VIC, QLD, WA, SA, TAS, and NT

Josh Sale, Canstar’s Group Manager, Research & Ratings, praised HCF’s relentless pursuit of quality, comprehensive health cover, stating: “HCF continues to provide outstanding value in Hospital, Extras and Package cover, earning them yet another National Award and multiple Extras and Package State Awards.

Its Bronze Plus and Silver Plus policies shine in Young and Established Hospital profiles respectively, offering policyholders broad coverage for a competitive monthly premium.”

“HCF’s outstanding performance at this year’s awards not only reinforces our commitment to providing affordable, quality healthcare but also positions HCF as an undisputed industry leader,” Sheena Jack said.

Ms Jack also highlighted the significant benefits available through a range of free health programs and preventative checks for eligible members, as well as discounts and offers via the HCF Thank You loyalty program, which continues to help members save an average of $900 per year on daily essentials.

Canstar assessed 30 providers, 420 consumer profiles, 7,487 hospital policy variations, 4,193 extras policy variations, and 32,194 package policy variations as part of its robust awards evaluation process.

For more information, visit Award-winning Cover | HCF

ENDS

For more information on any of the projects or for any further media enquiries please contact:

Media contact: Lindsay Carter 0457101176 lcarter@hcf.com.au

ABOUT HCF

HCF, Australia’s largest not-for-profit health fund protecting Australians since 1932, covers more than 1.9 million members with health and life insurance, and travel and pet insurance. HCF has been awarded Outstanding Value Health Insurance by Canstar eight years in a row from 2016-2023. On average over the last ten years, HCF has paid out more cents in every dollar in premiums to members as benefits than the industry average. To learn more about HCF go to hcf.com.au/about-us