Tuesday July 5, 2022: HCF Australia and rt health have reaffirmed that additional support is available for members currently affected by the natural disaster caused by extreme weather events in parts of New South Wales.

HCF, Australia’s largest not-for-profit health fund, provides health insurance products to more than 1.8 million members across Australia, many of whom may be directly impacted by the current floods, damaging winds and heavy rainfall experienced across New South Wales.

HCF Chief Executive Officer Sheena Jack said that HCF was committed to supporting members with uncommon care, when it mattered most.

“We were there for you during the floods in Northern New South Wales in March and we want our members to know we’re still here for you now,” Ms Jack said.

“It’s heartbreaking to see the thousands of people, including our members, staff and their communities being evacuated and impacted by these extreme weather events.

“While our branches near flood affected areas in Campbelltown, Liverpool and Penrith remain operational we know the people in those communities may be facing extremely difficult circumstances right now.”

HCF members experiencing hardship as a result of the floods can contact HCF to discuss how we can assist ranging from premium waivers to temporary suspensions of health insurance cover.*

HCF members are also eligible for free telehealth consultations with a qualified mental health professional, through the HCF HealthyMinds Check-in.Members can also register to book a free GP telehealth consult via phone or video.

Call us on 13 13 34 to talk about how we can help.


MEDIA CONTACT: Rebecca Page, 0439130400, rpage@hcf.com.au 

HCF, Australia’s largest not-for-profit health fund protecting Australians since 1932, covers more than 1.8 million members with health and life insurance, and travel and pet insurance. On average over the last 10 years, HCF has paid out more cents in every dollar in premiums to members as benefits than the industry average. To learn more about HCF go to hcf.com.au/about-us *Excludes Overseas Visitors Health Cover.^ Service is available free to all HCF members who are financial with hospital and/or extras products for a limited time that ends 31 December 2022. Excludes Ambulance Only, Accident Only and Overseas Visitors Health Cover.

rt health was the oldest registered health fund in Australia, established in 1889. rt health look after the Australians who keep Australia moving, specialising in the rail, transport and energy industries. rt health merged with HCF in 2021, bringing Australia’s oldest and largest not for profit health funds together to deliver the best health outcome for members.