AWARD-WINNINGCOVER

At HCF, we believe your health shouldn’t be for profit. That’s why we’re focused on providing great value health insurance, rather than profits for shareholders. We want to help you get the most from your cover and live your healthiest life.

We’re honoured to be named Australia’s most trusted private health insurer, according to Roy Morgan's Net Trust Score Survey. We’re also proud that our cover has been recognised by independent review bodies CHOICE and Canstar for meeting Australians’ needs and budgets. And, because members are at the heart of everything we do, we're delighted to be recognised for our commitment to customer service.

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NUMBER 1 MOST TRUSTED PRIVATE HEALTH FUND

Roy Morgan asked Australians to nominate the private health insurance companies they trust and distrust, and why. We’re proud to be recognised as Australia’s number 1 most trusted private health insurer.

CANSTAR OUTSTANDING VALUE HEALTH INSURANCE 3 YEARS IN A ROW

Canstar is Australia’s biggest financial comparison site, helping you feel confident when making a purchase.

After considering 24 providers this year, Canstar awarded us its National Award for Outstanding Value in Health Insurance for the third year in a row (2016 - 2018).

We were also recognised for:

  • Hospital cover in NSW, SA and Tas
  • Extras cover in NSW, NT, SA, Tas, Vic and WA
  • Hospital & Extras package in NSW, NT, Qld, SA, Tas and WA.

CHOICE RECOMMENDED PROVIDER

CHOICE is the leading consumer advocacy group in Australia. They give unbiased advice about the best health cover on the market. Their annual review identifies policies that provide value for money – considering the cost of the cover, treatments covered and out-of-pocket costs.

CHOICE 2018 recommendations:

  • Premium Hospital in NSW, ACT, Qld and SA
  • Basic Hospital in all states excluding Vic

Recognised for customer service

Our service standards have been recognised by the Customer Service Institute of Australia. We're proud to have won the 2018 Service Champion award for Customer Service Organisation of the Year in the large business category.