Jetting or cruising off on your next adventure should be easy and enjoyable. Travel insurance can help minimise the cost if something goes wrong. That’s why we work with one of Australia’s leading travel insurance and emergency medical assistance providers, Allianz Global Assistance. They’re available 24/7 while you’re overseas to help you through any sticky situations.
Simple and easy claims process
If something happens while you’re away, don’t let it ruin your holiday. Making a claim is straight forward, so you don’t have to spend too much time on paperwork.
Choose from a range of travel insurance options.
24/7 emergency assistance
Travel overseas with the knowledge that there are Australian-based nurses and call centre staff available 24/7 to help you when you need it.
Plus other great features and benefits:
- Cover for overseas emergency medical and hospital expenses^
- Cover for loss of luggage and travel delays^
- Cover for theft of luggage, cash and credit cards^ (not available on Domestic Plan)
- Loss of income included in Comprehensive and Multi Trip Plans^
- Optional Snow, Cruise, and Adventure Cover^.
How to make a claim
IF YOU PURCHASED A POLICY ON OR AFTER 19 JANUARY 2019
- Over the phone
Call Allianz Global Assistance for 24 hour emergency assistance on:
+61 7 3305 7499 (reverse charge from overseas)
1800 010 075 (within Australia).
- Online – any time
For a fast and easy way to claim, you can submit online at www.travelclaims.com.au
IF YOU PURCHASED A POLICY PRIOR TO 19 JANUARY 2019
Download the claim form and submit your claim, with supporting documents, online 24 hours a day / 7 days a week.
Download a claim form and send the completed form and your supporting documents to: PO Box 12090, Melbourne, VIC 8006.
- By Phone
Contact QBE on 1300 555 017 (or +61 3 8523 2777 if you’re overseas).
Travel insurance is issued and managed by AWP Australia Pty Ltd ABN 52 097 227 177 AFSL 245631 trading as Allianz Global Assistance as agent for the insurer Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708 (Allianz). The Hospitals Contribution Fund of Australia Ltd ABN 68 000 026 746 AFSL 241414 (HCF) arranges this insurance as agent for Allianz. You should consider your financial situation, objectives and needs before deciding on the product as any advice provided does not take these into account.
Terms, conditions, limits and exclusions apply. Before making a decision, please consider the Product Disclosure Statement available. If you purchase this insurance, HCF will receive a commission that is a percentage of the premium. Ask us in branch, or phone us on 13 13 34, for details before we provide you with any services.
^Terms, conditions, limits and exclusions apply. Sub-limits apply to particular kinds of losses or claims. You do not have cover under certain sections while travelling in Australia. Please refer to the Product Disclosure Statement for full details.