Mental Health Care That's Got You Covered
Everyone’s mental health journey is different, and often finding where to go for support for yourself or your loved ones can be challenging. That’s why we’ve developed an holistic mental health and wellbeing program with access to a range of options for all ages, and the freedom to choose what works for you. Because it’s not just about guiding you to the right care at the right time but getting you the mental wellbeing support you need, quicker and easier than before. That’s care when it counts.
FREE MENTAL WELLBEING CHECK-IN
Since the outset of the pandemic, we’ve seen the growing importance of quick and early access to appropriate mental wellbeing support when and where you need it.
That's why we’ve temporarily expanded our mental health offering to include a free HealthyMinds Check-in for eligible members*, until 30 June 2023.
This gives you faster, easier access to qualified mental health professionals and digital support services to help you take control of your mental wellbeing.
Whether you’re looking for support for yourself or your loved ones, our unique range of mental health and wellbeing programs can help you understand and improve challenges such as stress, anxiety and depression.
Book your free HealthyMinds Check-in, Monday to Friday, 8.30am-4.30pm (AEST/AEDT).
AUSTRALIA’S LARGEST NOT-FOR-PROFIT HEALTH FUND
ALMOST 90 YEARS
WE’VE BEEN PUTTING PEOPLE BEFORE PROFIT
MENTAL WELLBEING SUPPORT FOR KIDS AND ADULTS
ACCESS VIDEO COUNSELLING
As Australia’s largest not-for-profit health fund, our members are at the heart of everything we do. That’s why we're trying to make it as easy and fast as possible for you to access the mental wellbeing support you need.
Our partnership with PSYCH2U is unique to HCF, meaning no other health fund offers the HealthyMinds program to members. Eligible HCF members^ can access the HealthyMinds program which includes a range of mental health services like:
- navigation and support to access treatment for anxiety, depression and stress
- online video or phone contact with a psychologist, with navigation to psychiatry and other allied health services as needed
- access to digital prescriptions through PSYCH2U
- consistency of care with the same mental health professional throughout your journey.
Reach out to PSYCH2U for more information on the HealthyMinds program and other mental health support services available.
A GP AT YOUR FINGERTIPS
As part of the changes introduced because of COVID-19 all HCF members may access online GP consultations through GP2U for free+ for a limited time. See hcf.com.au/gp2u for offer end date.
You may call our partner GP2U on 1300 472 866 or register to book an appointment here. If you’re worried about your mental wellbeing a GP is a great place to start.
You may also be able to access bulk-billed online GP services with your current provider.
GP2U and PSYCH2U services have a unique partnership with HCF, no other private health fund offers these resources to members.
HELPING YOUR KIDS WITH THEIR BIG FEELINGS
Our mental health and wellbeing program includes free access for HCF members with hospital or extras cover to Calm Kid Central#, an online educational and support program to help kids aged 4–11 learn to act bravely and confidently, behave in positive ways, develop good friendships and manage tough life situations.
Parents and carers get:
fast and confidential access to a team of experienced child psychologists, who’ll answer your unlimited questions within 48 hours
videos and articles to help you know what to say and do to support your child emotionally.
For children, the program has courses, video lessons, activities, posters and animations to help them understand and better manage their feelings. There are also resources for children who are worried or unsettled by COVID-19.
Read through our FAQs or email our Health and Wellbeing Team at wellbeing@hcf.com.au to find out if you’re eligible#.
FREE ONLINE TREATMENT PROGRAMS
You can access a range of evidence-based online treatment programs through This Way Up**, a not-for-profit initiative developed by experienced psychiatrists and clinical psychologists, to help you take control of your mental wellbeing today. Clinically proven to help, the programs help you understand and improve mental challenges like stress, insomnia, worry, anxiety and depression.
The programs are available free of charge when prescribed by a clinician. Your provider will register with This Way Up and refer you to an appropriate online program under their supervision.
Alternatively, you can access the programs without a supervising clinician for $59 per program.
There are also a wide range of practical resources and coping tools for consumers and clinicians available at no cost.
YOUR 24/7 SELF-CARE EXPERT
Woebot** is an automated mental health chatbot – a robot designed to help you learn about yourself, improve your mood and awareness and manage your state of mind. Designed by psychologists from Stanford University, Woebot delivers evidenced-based Cognitive Behavioural Therapy (CBT) principles in a relaxed conversational way and sends you videos and other useful tools depending on how you’re doing.
Change your relationship with alcohol
Hello Sunday Morning has a mission to change the world’s relationship with alcohol. Its flagship program, Daybreak, is a free digital service that Aussies can access through an app or the web. It gives you an anonymous and supportive environment to set alcohol behaviour-change goals and connects you with an online community. No matter how busy you are or where you live, Daybreak is accessible at any time on a smartphone with no waiting lists, so you can get the support you need, when you need it**.
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IMPORTANT INFORMATION
*Service is available free to all members who are financial with hospital and/or extras product for a limited time that ends 30 June 2023. Excludes Ambulance Only, Accident Only and Overseas Visitors Health Cover.
^Must have HCF gold level hospital cover for at least 2 months. Eligibility is based on clinical need as assessed by PSYCH2U.
+Some members may be eligible for Medicare benefits for a telehealth consultation with GP2U. For all other HCF members with health cover, HCF will pay the GP2U consultation fee for a standard GP consultation (less than 20 minutes) for a limited time. See hcf.com.au/gp2u for offer end date.
#Excludes Accident Only Basic cover and Overseas Visitors Health Cover.
**You should make your own enquiries to determine whether this service is suitable for you. If you decide to use this service, it'll be on the basis that HCF won't be responsible, and you won't hold HCF responsible, for any liability that may arise from that use.