Contact us
Call us
Mon-Fri: 8am-8pm (AEST)
Sat: 9am-5pm (AEST)
HCF locations
We have one of the largest branch networks in NSW and the ACT.
Mail us
The Hospitals Contribution Fund of Australia Ltd
GPO BOX 4242
Sydney, NSW 2001
FAQs
Have a question? Check our Frequently Asked Questions
MEDIA CONTACTS
Email us
Have a complaint?
If there's a problem with your membership, please contact us directly so we can work to resolve it as quickly as possible.
For guidance on how to make a complaint, our approach to handling your complaint and timeframes, you can read our Complaint Management Policy
If your complaint isn't dealt with satisfactorily, you can contact the relevant Ombudsman – independent bodies formed to help resolve complaints and provide advice and information.
Email us
Contact us
Call us
Mon-Fri: 8am-8pm (AEST / AEDT)
Sat: 9am-5pm (AEST / AEDT)
HCF locations
We have one of the largest branch networks in NSW and the ACT.
Mail us
The Hospitals Contribution Fund of Australia Ltd
GPO BOX 4242
Sydney, NSW 2001
FAQs
Have a question? Check our Frequently Asked Questions
MEDIA CONTACTS
Have a complaint?
If there's a problem with your membership, please contact us directly so we can work to resolve it as quickly as possible.
For guidance on how to make a complaint, our approach to handling your complaint and timeframes, please visit Complaints & Feedback
For general information about private health insurance, see www.privatehealth.gov.au