COVER THE BILLS WHILE YOU RECOVER
If you can’t make it to work because of sickness or injury, you may struggle to pay the bills or mortgage repayments.
Income Assist Insurance from our Recover Cover range of recovery and life insurance products can help with living expenses and keep you afloat while you’re sick or injured.
Income Assist Insurance will be closing to new policies as of 1 October 2021. Policies with a start date prior to 1 October 2021 will not be impacted and will continue in accordance with the terms and conditions in the PDS.
“I just wanted to thank you and the team at HCF Life for your support through the past 12 months.”
Wayne, Recover Cover member, Income Assist Insurance
RECOVER AT YOUR OWN PACE
Income Assist Insurance is designed by HCF. We were voted Australia’s most trusted health fund by Roy Morgan Net Trust survey 3 years in a row*, so you can count on us to put your needs first.
Who can apply for Income Assist?
Permanent Australian residents aged 18–54, with the policy expiring at 65.
What does it pay for?
75% of your average monthly income^ (up to $6,000 per month), for up to 12 months if you’re unable to work due to illness or injury+ for more than 30 days.
What makes Income Assist uncommon?
Our Income Assist Insurance is:
- affordable: cover starts from $1.65 per week#, so it's made to fit all budgets
- fast: most claims are paid in less than 5 days (once we get all the information we need)
- easy: no complex medical checks when you take out cover
- flexible: cash payments** give you flexibility to recover your way.
Income Assist FAQs
Am I covered if I'm made redundant?
No, redundancy isn't covered under Income Assist.
I have 2 jobs and work more than 21 hours on each. Will I be covered for both jobs if I become sick and unable to work?
You can only be covered for 1 job. You'll have to decide which job you'd like to be covered for.
Can I apply if I'm self-employed?
Yes, provided you've been self-employed for at least 12 months.
Have another question? Head over to our recovery and life insurance FAQs to find answers on topics like eligibility, quotes and waiting periods.
More of our products
Cash Back Cover
Make the most of a cash payment to help cover costs like parking, taxis to doctors and babysitters when you’re recovering from an illness or injury. For those aged 16–60.
Get a lump sum if you’re diagnosed with a terminal illness+ or when you pass away, so your family can worry less about money and focus on dealing with their loss. For those aged 18–54.
Deal with the unpredictable financial impact of serious illness with a fast cash payment so you can concentrate on your health and recovery instead of bills. For those aged 18–54.
Find out more about all our recover cover products
Please read the Income Assist Insurance Product Disclosure Statement, Policy Document and Financial Services Guide available by calling 1800 560 855 or visiting www.hcf.com.au/lifeinfo, and consider your financial situation, objectives, and needs before deciding on these products as any advice provided does not take these into account. Income Assist Insurance is issued by our own HCF Life Insurance Company Pty Ltd. ABN 37 001 831 250, AFSL 236 806 (HCF Life). HCF Life is a wholly owned subsidiary of The Hospitals Contribution Fund of Australia Limited ABN 68 000 026 746, AFSL 241 414 (HCF). The premiums for Income Assist Insurance are paid to HCF Life. HCF receives commission from HCF Life for their sale of up to 40% of the first year's premium plus an additional commission of 80% of HCF Life's underwriting profit each year calculated as premiums less claims and expenses. HCF's staff may receive an incentive depending on the annual premium of these products which they sell. This will not exceed 15% of the first year's premium.
*Roy Morgan Net Trust Survey 2018, 2019 and 2020.
^Payment is subject to offsets including any amounts payable from your employer or superannuation fund.
+Subject to exclusions and limitations - please refer to the PDS and the Policy Document for further information.
#For a male aged 18–29 who is a non-smoker accountant with a normal BMI on a $1,500 monthly benefit.
**Get your cash payment when your claim is approved.
LIFE INSURANCE CODE OF PRACTICE
HCF Life is a member of the Financial Services Council and we are bound by its Life Insurance Code of Practice which sets out the Australian life insurance industry’s key commitments and obligations to customers. Further information is available at fsc.org.au