access-permission-config

Access permission configurations

Financial Members who have (DPT >= Today's Date)

Active health package with life products

Field Name	Field Value
Error Message
CTA Label
CTA Link
App Screen	select

Selected paths to restrict access

App Screen	Selected Page Path	Hide in Navigation

Active health package without life products

Field Name	Field Value
Error Message
CTA Label
CTA Link
App Screen	select

Selected paths to restrict access

App Screen	Selected Page Path	Hide in Navigation

Active Hospital product only with or without life products

Field Name	Field Value
Error Message	<p>You can't access this online.</p> <p>If you'd like to discuss this further, please call us on 13 13 34.</p>
CTA Label	Contact us for help
CTA Link	/content/hcf/home/memberservices/contact-us
App Screen	ContactLanding

Selected paths to restrict access

App Screen	Selected Page Path	Hide in Navigation
RemainingLimits	/content/hcf/home/memberservices/claims/limited-enquiry-overview	true
BenefitEstimate	/content/hcf/home/memberservices/claims/benefit-estimate	true

Active Extras product only with or without life products

Field Name	Field Value
Error Message
CTA Label
CTA Link
App Screen	select

Selected paths to restrict access

App Screen	Selected Page Path	Hide in Navigation

Active Ambulance product only with or without life products

Field Name	Field Value
Error Message	<p>You can't access this online.</p> <p>If you'd like to discuss this further, please call us on 13 13 34.</p>
CTA Label	Contact us for help
CTA Link	/content/hcf/home/memberservices/contact-us
App Screen	ContactLanding

Selected paths to restrict access

App Screen	Selected Page Path	Hide in Navigation
Loyalty	/content/hcf/home/memberservices/mycover/hcf-thank-you
RemainingLimits	/content/hcf/home/memberservices/claims/limited-enquiry-overview	true
MyCoverHospital		true
BenefitEstimate	/content/hcf/home/memberservices/claims/benefit-estimate	true

Active life only no health policy

Field Name	Field Value
Error Message	<p>You can't access this online.</p> <p>If you'd like to discuss this further, please call us on 13 13 34.</p>
CTA Label	Contact us for help
CTA Link	/content/hcf/home/memberservices/contact-us
App Screen	ContactLanding

Selected paths to restrict access

App Screen	Selected Page Path	Hide in Navigation
ViewBPay	/content/hcf/home/memberservices/payments/bpay
PolicyRebate	/content/hcf/home/memberservices/mycover/government-rebate	true
MakeAClaim	/content/hcf/home/memberservices/claims/make-a-claim	true
ClaimsHistory	https://www.hcf.com.au/HCFMemClaim/MakeOnlineClaim/ExtraClaimsHistory.aspx	true
RemainingLimits	/content/hcf/home/memberservices/claims/limited-enquiry-overview	true
BenefitEstimate	/content/hcf/home/memberservices/claims/benefit-estimate	true
StudentDependant	/content/hcf/home/memberservices/mycover/student-dependant-registration	true
AddMember	/content/hcf/home/memberservices/mycover/add-a-member	true

Active life product suspended health policy

Field Name	Field Value
Error Message	<p>You can't access this online.</p> <p>If you'd like to discuss this further, please call us on 13 13 34.</p>
CTA Label	Contact us for help
CTA Link	/content/hcf/home/memberservices/contact-us
App Screen	ContactLanding

Selected paths to restrict access

App Screen	Selected Page Path	Hide in Navigation
Loyalty	/content/hcf/home/memberservices/mycover/hcf-thank-you
ViewBPay	/content/hcf/home/memberservices/payments/bpay
RemainingLimits	/content/hcf/home/memberservices/claims/limited-enquiry-overviewrema	true
MyCoverHospital		true
MyCoverAmbulance		true
BenefitEstimate	/content/hcf/home/memberservices/claims/benefit-estimate	true
StudentDependant	/content/hcf/home/memberservices/mycover/student-dependant-registration	true

Active life product terminated health policy

Field Name	Field Value
Error Message	<p>You can't access this online.</p> <p>If you'd like to discuss this further, please call us on 13 13 34.</p>
CTA Label	Contact us for more help
CTA Link	/content/hcf/home/memberservices/contact-us
App Screen	ContactLanding

Selected paths to restrict access

App Screen	Selected Page Path	Hide in Navigation
ViewBPay	/content/hcf/home/memberservices/payments/bpay
PolicyRebate	/content/hcf/home/memberservices/mycover/government-rebate
MakeAClaim	/content/hcf/home/memberservices/claims/make-a-claim	true
ClaimsHistory	https://www.hcf.com.au/HCFMemClaim/MakeOnlineClaim/ExtraClaimsHistory.aspx	true
RemainingLimits	/content/hcf/home/memberservices/claims/limited-enquiry-overview	true
MyCoverHospital		true
MyCoverAmbulance		true
BenefitEstimate	/content/hcf/home/memberservices/claims/benefit-estimate	true
StudentDependant	/content/hcf/home/memberservices/mycover/student-dependant-registration	true

Members with DPT = 31/12/9999

Active health package with life products

Field Name	Field Value
Error Message	As you've not made your first payment with us, you won't be able to access this online right now. Go to Make a Payment from the main menu under Payments or contact us on 13 13 34.
CTA Label	Pay now
CTA Link	/content/hcf/home/memberservices/payments/make-a-payment
App Screen	Payments

Selected paths to restrict access

App Screen	Selected Page Path	Hide in Navigation
Loyalty	/content/hcf/home/memberservices/mycover/hcf-thank-you
RemainingLimits	/content/hcf/home/memberservices/claims/limited-enquiry-overviewre	true
MyCoverHospital		true
MyCoverAmbulance		true
BenefitEstimate	/content/hcf/home/memberservices/claims/benefit-estimate	true

Active health package without life products

Field Name	Field Value
Error Message	As you've not made your first payment with us, you won't be able to access this online right now. Go to Make a Payment from the main menu under Payments or contact us on 13 13 34.
CTA Label	Pay now
CTA Link	/content/hcf/home/memberservices/payments/make-a-payment
App Screen	Payments

Selected paths to restrict access

App Screen	Selected Page Path	Hide in Navigation
Loyalty	/content/hcf/home/memberservices/mycover/hcf-thank-you
RemainingLimits	/content/hcf/home/memberservices/claims/limited-enquiry-overviewre	true
MyCoverHospital		true
MyCoverLife		true
MyCoverAmbulance		true
BenefitEstimate	/content/hcf/home/memberservices/claims/benefit-estimate	true

Active Hospital product only with or without life products

Field Name	Field Value
Error Message	<p>You can't access this online.</p> <p>If you'd like to discuss this further, please call us on 13 13 34.</p>
CTA Label	Pay now
CTA Link	/content/hcf/home/memberservices/home
App Screen	Payments

Selected paths to restrict access

App Screen	Selected Page Path	Hide in Navigation
Loyalty	/content/hcf/home/memberservices/mycover/hcf-thank-you
RemainingLimits	/content/hcf/home/memberservices/claims/limited-enquiry-overview	true
MyCoverHospital		true
MyCoverAmbulance		true
BenefitEstimate	/content/hcf/home/memberservices/claims/benefit-estimate	true

Active Extras product only with or without life products

Field Name	Field Value
Error Message	As you've not made your first payment with us, you won't be able to access this online right now. Go to Make a Payment from the main menu under Payments or contact us on 13 13 34.
CTA Label	Pay now
CTA Link	/content/hcf/home/memberservices/payments/make-a-payment
App Screen	Payments

Selected paths to restrict access

App Screen	Selected Page Path	Hide in Navigation

Active Ambulance product only with or without life products

Field Name	Field Value
Error Message	<p>You can't access this online.</p> <p>If you'd like to discuss this further, please call us on 13 13 34.</p>
CTA Label	Pay now
CTA Link	/content/hcf/home/memberservices/home
App Screen	Payments

Selected paths to restrict access

App Screen	Selected Page Path	Hide in Navigation
Loyalty	/content/hcf/home/memberservices/mycover/hcf-thank-you
RemainingLimits	/content/hcf/home/memberservices/claims/limited-enquiry-overview	true
MyCoverHospital		true
BenefitEstimate	/content/hcf/home/memberservices/claims/benefit-estimate	true

Active life only no health policy

Field Name	Field Value
Error Message	As you've not made your first payment with us, you won't be able to access this online right now. Go to Make a Payment from the main menu under Payments or contact us on 13 13 34.
CTA Label	Pay now
CTA Link	/content/hcf/home/memberservices/payments/make-a-payment
App Screen	Payments

Selected paths to restrict access

App Screen	Selected Page Path	Hide in Navigation
Loyalty	/content/hcf/home/memberservices/mycover/hcf-thank-you
ViewBPay	/content/hcf/home/memberservices/payments/bpay
PolicyRebate	/content/hcf/home/memberservices/mycover/government-rebate	true
MakeAClaim	/content/hcf/home/memberservices/claims/make-a-claim	true
ClaimsHistory	https://www.hcf.com.au/HCFMemClaim/MakeOnlineClaim/ExtraClaimsHistory.aspx	true
RemainingLimits	/content/hcf/home/memberservices/claims/limited-enquiry-overview	true
MyCoverHospital		true
MyCoverAmbulance		true
BenefitEstimate	/content/hcf/home/memberservices/claims/benefit-estimate	true
StudentDependant	/content/hcf/home/memberservices/mycover/student-dependant-registration	true
AddMember	/content/hcf/home/memberservices/mycover/add-a-member	true

Active life product suspended health policy

Field Name	Field Value
Error Message	You can't access this online. If you would like to discuss this further, please call us on 13 13 34.
CTA Label	Contact us for help
CTA Link	/content/hcf/home/memberservices/home
App Screen	ContactLanding

Selected paths to restrict access

App Screen	Selected Page Path	Hide in Navigation
Loyalty	/content/hcf/home/memberservices/mycover/hcf-thank-you
ViewBPay	/content/hcf/home/memberservices/payments/bpay
BenefitEstimate	/content/hcf/home/memberservices/claims/benefit-estimate	true
RemainingLimits	/content/hcf/home/memberservices/claims/limited-enquiry-overview	true
PolicyRebate	/content/hcf/home/memberservices/mycover/government-rebate
StudentDependant	/content/hcf/home/memberservices/mycover/student-dependant-registration	true
MyCoverHospital		true
MyCoverAmbulance		true

Active life product terminated health policy

Field Name	Field Value
Error Message	As you've not made your first payment with us, you won't be able to access this online right now. Go to Make a Payment from the main menu under Payments or contact us on 13 13 34.
CTA Label	Contact us for help
CTA Link	/content/hcf/home/memberservices/payments/make-a-payment
App Screen	ContactLanding

Selected paths to restrict access

App Screen	Selected Page Path	Hide in Navigation
Loyalty	/content/hcf/home/memberservices/mycover/hcf-thank-you
ViewBPay	/content/hcf/home/memberservices/payments/bpay
BenefitEstimate	/content/hcf/home/memberservices/claims/benefit-estimate	true
RemainingLimits	/content/hcf/home/memberservices/claims/limited-enquiry-overview	true
MakeAClaim	/content/hcf/home/memberservices/claims/make-a-claim	true
ClaimsHistory	https://www.hcf.com.au/HCFMemClaim/MakeOnlineClaim/ExtraClaimsHistory.aspx	true
PolicyRebate	/content/hcf/home/memberservices/mycover/government-rebate	true
StudentDependant	/content/hcf/home/memberservices/mycover/student-dependant-registration	true
AddMember	/content/hcf/home/memberservices/mycover/add-a-member	true
MyCoverHospital		true
MyCoverAmbulance		true

Non-financial members

Non-financial members - same as Payment In Arrears

Field Name	Field Value
Error Message	Your payment is currently overdue. To make a payment and remain covered on this policy, go to Make a Payment from the main menu under Payments.
CTA Label	Pay now
CTA Link	/content/hcf/home/memberservices/payments/make-a-payment
App Screen	Payments

Selected paths to restrict access

App Screen	Selected Page Path	Hide in Navigation
Loyalty	/content/hcf/home/memberservices/mycover/hcf-thank-you
PolicyRebate	/content/hcf/home/memberservices/mycover/government-rebate
StudentDependant	/content/hcf/home/memberservices/mycover/student-dependant-registration	true
BenefitEstimate	/content/hcf/home/memberservices/claims/benefit-estimate	true

Terminated members

Terminated members (less than 2 years)

Field Name	Field Value
Error Message	<p>Your membership has lapsed.</p> <p>If you would like to discuss this further, please call us on 13 13 34.</p>
CTA Label	Contact us for help
CTA Link	/content/hcf/home/memberservices/home
App Screen	ContactLanding

Selected paths to restrict access

App Screen	Selected Page Path	Hide in Navigation
Loyalty	/content/hcf/home/memberservices/mycover/hcf-thank-you	true
Payments	/content/hcf/home/memberservices/payments/make-a-payment
ViewBPay	/content/hcf/home/memberservices/payments/bpay
DirectDebit	/content/hcf/home/memberservices/payments/update-payment-details	true
PolicyRebate	/content/hcf/home/memberservices/mycover/government-rebate
RemainingLimits	/content/hcf/home/memberservices/claims/limited-enquiry-overview	true
MyCoverHospital		true
MyCoverLife		true
MyCoverAmbulance		true
BenefitEstimate	/content/hcf/home/memberservices/claims/benefit-estimate	true
StudentDependant	/content/hcf/home/memberservices/mycover/student-dependant-registration	true
AddMember	/content/hcf/home/memberservices/mycover/add-a-member	true

Terminated members (more than 2 years)

Field Name	Field Value
Error Message
CTA Label	Contact us for help
CTA Link	/content/hcf/home/memberservices/contact-us
App Screen	ContactLanding

Selected paths to restrict access

App Screen	Selected Page Path	Hide in Navigation
select	/content/hcf/home/memberservices/mydetails/change-password	true
Loyalty	/content/hcf/home/memberservices/mycover/hcf-thank-you	true
Payments	/content/hcf/home/memberservices/payments/make-a-payment	true
ViewBPay	/content/hcf/home/memberservices/payments/bpay	true
DirectDebit	/content/hcf/home/memberservices/payments/update-payment-details	true
DirectCredit		true
PolicyRebate	/content/hcf/home/memberservices/mycover/government-rebate	true
UpdateAddress	/content/hcf/home/memberservices/mydetails/contact-details	true
DocScreen	/content/hcf/home/memberservices/inbox	true
ContactPreferences	/content/hcf/home/memberservices/mydetails/communication-preferences	true
MakeAClaim	/content/hcf/home/memberservices/claims/make-a-claim	true
ClaimsHistory	https://www.hcf.com.au/HCFMemClaim/MakeOnlineClaim/ExtraClaimsHistory.aspx	true
BeforeMakeClaims	/content/hcf/home/memberservices/claims/how-to-claim	true
CoverDetails	/content/hcf/home/memberservices/mycover/cover-details	true
RemainingLimits	/content/hcf/home/memberservices/claims/limited-enquiry-overview	true
MyCoverHospital		true
MyCoverLife		true
MyCoverAmbulance		true
FHP	/content/hcf/home/memberservices/find-a-provider	true
BenefitEstimate	/content/hcf/home/memberservices/claims/limited-enquiry-overview	true
StudentDependant	/content/hcf/home/memberservices/mycover/student-dependant-registration	true
AddMember	/content/hcf/home/memberservices/mycover/add-a-member	true

Suspended Members

Field Name	Field Value
Error Message	<p>Your membership has suspended.</p> <p>If you would like to discuss this further, please call us on 13 13 34.</p>
CTA Label	Contact us for help
CTA Link	/content/hcf/home/memberservices/contact-us
App Screen	ContactLanding

Selected paths to restrict access

App Screen	Selected Page Path	Hide in Navigation
Loyalty	/content/hcf/home/memberservices/mycover/hcf-thank-you
Payments	/content/hcf/home/memberservices/payments/make-a-payment
ViewBPay	/content/hcf/home/memberservices/payments/bpay
DirectDebit	/content/hcf/home/memberservices/payments/update-payment-details
PolicyRebate	/content/hcf/home/memberservices/mycover/government-rebate
RemainingLimits	/content/hcf/home/memberservices/claims/limited-enquiry-overview	true
MyCoverHospital		true
MyCoverAmbulance		true
BenefitEstimate	/content/hcf/home/memberservices/claims/benefit-estimate	true
StudentDependant	/content/hcf/home/memberservices/mycover/student-dependant-registration	true

Old OVHC members

Field Name	Field Value
Error Message	<p>You can't access this online.</p> <p>If you would like to discuss this further, please call us on 13 13 34.</p>
CTA Label	Contact us for help
CTA Link	/content/hcf/home/memberservices/contact-us
App Screen	ContactLanding

Selected paths to restrict access

App Screen	Selected Page Path	Hide in Navigation
Loyalty	/content/hcf/home/memberservices/mycover/hcf-thank-you	true

MU members

MU Members

Field Name	Field Value
Error Message
CTA Label
CTA Link
App Screen	select

Selected paths to restrict access

App Screen	Selected Page Path	Hide in Navigation

ANY Members with Mail-Return-Flag = "Y"

Field Name	Field Value
Error Message	Unfortunately your mail has been returned to HCF. Please call us on 13 13 34 to make necessary updates.
CTA Label	Contact us for help
CTA Link	/content/hcf/home/memberservices/contact-us
App Screen	ContactLanding

Selected paths to restrict access

App Screen	Selected Page Path	Hide in Navigation

VIP

VIP Members

Field Name	Field Value
Error Message	You can't access this online. If you would like to discuss this further, please call us on 13 13 34.
CTA Label	Contact us for help
CTA Link	/content/hcf/home/memberservices/contact-usccc
App Screen	ContactLanding

Selected paths to restrict access

App Screen	Selected Page Path	Hide in Navigation

Staff

Staff Members

Field Name	Field Value
Error Message
CTA Label
CTA Link
App Screen	Dashboard

Selected paths to restrict access

App Screen	Selected Page Path	Hide in Navigation

Recheck Flag

Selected paths to restrict access

App Screen	Selected Page Path
BenefitEstimate	/content/hcf/home/memberservices/claims/benefit-estimate
Payments	/content/hcf/home/memberservices/payments/make-a-payment
EditPayments	/content/hcf/home/memberservices/payments/update-payment-details
ViewBPay	/content/hcf/home/memberservices/payments/bpay
UpdateAddress	/content/hcf/home/memberservices/mydetails/contact-details
Loyalty	/content/hcf/home/memberservices/mycover/hcf-thank-you
DocScreen	/content/hcf/home/memberservices/inbox
FHP	/content/hcf/home/memberservices/find-a-provider
CoverDetails	/content/hcf/home/memberservices/mycover/cover-details
ContactLanding	/content/hcf/home/memberservices/contact-us
MakeAClaim	/content/hcf/home/memberservices/claims/make-a-claim
ClaimsHistory	https://www.hcf.com.au/HCFMemClaim/MakeOnlineClaim/ExtraClaimsHistory.aspx
BeforeMakeClaims	/content/hcf/home/memberservices/claims/how-to-claim
Dashboard	/content/hcf/home/memberservices/home
ContactPreferences	/content/hcf/home/memberservices/mydetails/communication-preferences
PolicyRebate	/content/hcf/home/memberservices/mycover/government-rebate
StudentDependant	/content/hcf/home/memberservices/mycover/student-dependant-registration
AddMember	/content/hcf/home/memberservices/mycover/add-a-member
RemainingLimits	/content/hcf/home/memberservices/claims/remaining-limits

Thank you config

Field Name	Field Value
Waiting period	7