WE'RE GETTING BACK TO BUSINESS AS USUAL
We’re getting back to business as usual and can’t wait to see you at our branches and HCF Dental and Eyecare Centres. Below you'll find updates on locations and opening hours.
Your health and safety is still our number 1 priority so you may notice a few changes when you next see us.
Other ways to connect with us:
- Call us on 13 13 34
- Email us here
- Download the My Membership app.
SERVICE UPDATES
Dental Centres
To protect your health and ours during the COVID-19 pandemic, we paused our routine dental appointments. Now that the government is starting to lift some restrictions, we’re back to business as usual and you can book routine dental appointments again.
EYECARE CENTRES
Our doors are open for all your eyecare needs. Whether you need to have your eyes checked, choose new glasses or contact lenses, we're here to help.
BRANCHES
We’re getting back to business as usual. Here are the HCF branches currently open:
Australian Capital Territory
Belconnen, Woden
Western Australia
Booragoon, Cannington, Joondalup
South Australia
Adelaide, Marion, Tea Tree
New South Wales
Albury, Bankstown, Blacktown, Bondi, Brookvale, Burwood, Castle Hill, Charlestown, Chatswood, Coffs Harbour, Erina, Dubbo, George Street Sydney, Hornsby, Hurstville, Lismore, Liverpool, Macquarie Centre, Maitland, Miranda, Nowra, Orange, Pagewood, Parramatta, Penrith, Port Macquarie, St Ives, Tamworth, Tweed Heads, Wagga Wagga, Wollongong
Queensland
Brisbane, Chermside, Maroochydore, Robina
CALL CENTRES
It’s almost business as usual in our call centres, our teams are here to help. We ask for your patience if it takes a little longer to answer your call while we have so many members trying to contact us.
You can call us on 13 13 34, we’re open:
- Mon-Fri: 8am-8pm (AEST/AEDT)
- Sat-Sun: 9am-5pm (AEST/AEDT).
MEMBERS WITH OVERSEAS VISITOR HEALTH COVER
If you or your family need to find a doctor or hospital, or have questions about your health then call our 24/7 helpline on 13 68 42, then press 2. Our friendly experts speak many different languages and are ready to assist you.
COVIDSafe app
Downloading COVIDSafe is voluntary, however the government says it’s a vital part of us getting back to normal and needs more Australians to sign up. That’s because the app uses Bluetooth to do a digital handshake with other mobile phones, making it easier to know when someone’s been near a positive case. People can then be traced, tested and treated faster and our communities can stay on top of further outbreaks.
You can download it on the Department of Health's website https://lnkd.in/gWmBtJR or by searching COVIDSafe in your phone’s app store.