TAX TIME Sorted

YOUR 2022-23 PRIVATE HEALTH INSURANCE TAX INFORMATION IS READY

You can find your tax information pre-filled in the Australian Tax Office’s (ATO) myTax portal and with your registered tax agent if you have one.

You can also get a copy of your tax statement from us by 15 July 2023:

  • Log in to online member services and click on Inbox
  • Call our self-service hotline on 13 14 39 and press 2
  • Download the My Membership app and tap on Inbox.

Tax statements from 2020 or earlier can be requested from 15 July 2023 through our self-service hotline by calling 13 14 39 and pressing 2, via live chat on the website (Mon to Fri: 8am to 5.30pm, Sat: 9am to 2pm AEST/AEDT), or by messaging us in the My Membership app.

Log in to view your 2022-23 tax statement

HOW TO READ YOUR TAX STATEMENT

If you’d like to know what to look for, we’ve created a handy guide to help you better understand your tax statement.
 
Download the guide

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Getting your Private Health Insurance Tax Statement

Where can I find my Private Health Insurance Tax Statement?
You can find your private health insurance information in the myTax portal or with your registered tax agent if you have one. You can also download a copy of your statement from your HCF inbox in online member services or through the My Membership app.

Why is my private health insurance information sent to the ATO?
We send your tax information directly to the ATO because it’s a legal requirement for organisations like health funds, banks, and employers. 

It’s also another way to make tax time simpler. If you’re doing your taxes online or with a registered tax agent, your private health insurance details will automatically prefill.

Will I get a Private Health Insurance Tax Statement this year?
You’ll get a tax statement if you’re a member who:

  • had private health insurance during the 2022-23 financial year
  • paid a premium.

You won’t get a tax statement if you’re a dependant (up to the age of 31) or a member who only has Overseas Visitor Health Cover. If you had HCF Accident Only Basic cover along with Overseas Visitor Health Cover, we’ll create a tax statement for you. If you're a dependant aged between 18 to 31 and need a tax statement, let us know by:

Can I get my tax information over the phone? 
No, this is private information we can’t share over the phone, but you can request a copy through our self-service hotline by calling 13 14 39 and pressing 2. You can also download your tax statement from your inbox in online member services or through the My Membership app by 15 July 2023.

Why didn’t my adult dependant children get a Private Health Insurance Tax Statement?
Dependant children aged 18 to 31 can be covered on their parents’ policy, but your tax statement will only list the adults on the policy who aren’t dependant children.

If someone on your policy isn’t named on your tax statement and needs private health information to complete their tax return, let us know by:

Understanding your Private Health Insurance Tax Statement

Why do I need this information to lodge my tax return? 
There are 3 reasons you need this information to lodge your tax return:

  • Your Private Health Insurance Tax Statement shows the Australian Government Rebate (Rebate) amount on your premium.
  • It also shows how many days you had private hospital cover during the 2022–23 year. If you had cover for less than 365 days you might need to pay the Medicare Levy Surcharge.
  • If you took out hospital cover by 1 July after you turn 31 you may have a Lifetime Health Cover (LHC) loading on your premium. Your Private Health Insurance Tax Statement will show if this applies to you and when it’s due to expire. It’s important to understand the LHC part of your premium isn't eligible for the Rebate even if you qualify for a Rebate overall.

I have health cover on a shared (family or couples) policy. How do I get my tax information? 
The member listed as the primary policyholder can ask for all the tax information about your cover and decide where it’s sent.

The primary policyholder can access a copy of the tax statement for each adult on your policy by:

If you're not the primary policyholder and need a tax statement, let us know by:

  • calling 13 13 34 (Mon to Fri: 8am to 8pm, Sat: 9am to 5pm AEST/AEDT), or
  • emailing us through our Contact Us page.

What if my income changed this year? 
The Australian Government Rebate is income tested, so if your income has changed it might be worth checking what this means for your premiums and the tax you pay. The income tiers changed on 1 July 2023.

It’s easy to update your income details. Log in to online member services or the My Membership app and go to My Cover to update your details.

If your employer pays for your cover, call 13 13 34 (Mon to Fri: 8am to 8pm, Sat: 9am to 5pm AEST/AEDT) and we’ll help you.

Why is my Private Health Insurance Tax Statement showing $0?
There could be a few reasons. You might have prepaid your premiums ahead of the 2022-23 financial year or you could be a new member who joined before 1 July 2023 and haven’t paid any premiums yet.

If you're still unsure, call us on 13 13 34 (Mon to Fri: 8am to 8pm, Sat: 9am to 5pm AEST/AEDT), or email us.

The Australian Government Rebate

What's the Australian Government Rebate and what does it mean for my private health cover? 
The Rebate is good news: it’s an amount the government pays towards the cost of health insurance premiums. It’s important to know it depends on your (and your family's) income though: the more you earn the lower your Rebate will be and if you earn over a certain amount, or threshold, you won't get a Rebate.

When it comes to tax time, you’ll need your Australian Government Rebate information to fill in your tax return. You need to use the Rebate amounts exactly as they appear on the tax statement when you lodge your tax return.

What's my benefit code? 
The benefit code is what the ATO uses to calculate your rebate amount. It’s calculated on the age of the oldest person covered on your policy. You will find this on the Benefit code column of your Private Health Insurance Tax Statement.

Getting in touch

If you’re having trouble downloading your Private Health Insurance Tax Statement, or have questions, you can reach us by:

Contacting the ATO
If you have any tax-related questions or need help in completing your tax return, you can call the ATO’s Personal Infoline on 13 28 61, visit the ATO website or speak to your registered tax agent or accountant.

Extra Information

For more information on your cover, like who’s included, your level of cover, premiums and benefits: