Health Agenda

Research & Insights

8 WAYS HCF IS LOOKING OUT FOR YOUR FAMILY

Whatever the shape or size of your family, HCF has you covered for all stages of your life. Here are 8 ways we give you Uncommon Care.

Whether your home is made up of you and a new bub, you and your kids, or a whole clan, we have programs and services to help you look after the health and wellbeing of the whole family.

100% back on dental check-ups and popular extras

Our dental care program has you and your family covered for life’s important milestones. From your child’s first dental visit, straightening your teens’ smile, through to veneers and care for their teeth in later years. That’s why HCF members can get 100% back* on 1 or 2 dental check-ups a year as well as a first visit to a physio, chiro or osteo with over 16,000 extras providers in our No-Gap network.

Helping your kids with their big feelings

Mental health matters to HCF and recently, our children have needed extra support to navigate change and uncertainty. HCF members with hospital or extras cover have access to Calm Kid Central^, an online educational and support program helping kids aged 4-11 manage their big feelings and emotional challenges. The program provides confidential access to an experienced child psychologist who can answer your questions within 48 hours, as well as tools and resources to help you support your child.

Building Healthy Families for Life

In partnership with Ethos Health, our Healthy Families for Life program is designed to encourage kids to develop positive nutritional habits for growth and development, reduce the risk of chronic conditions in their future and help parents role model healthy eating behaviours. Eligibility criteria apply+.

Great value for families

Raising children can put a dent in your wallet. That’s we try to find ways to keep money in your pocket.

  • No excess for kids. Believe it or not, you pay $0 excess for kids on your family cover no matter how many times they go to hospital (excludes Accident Only Basic cover).
  • Kids go free. You don’t pay more for your kids (whether you have 1 or many) when you add them to your family cover.

Navigating Parenthood podcast

Becoming a parent can be the greatest and hardest thing you’ll experience, and across 3 seasons of our Navigating Parenthood podcast, we meet the parents and experts who prove it. In season 3, host Jessica Rowe talks to parents about work-life balance, co-parenting and separation, managing device time and what to do when the unexpected happens.

Support through the pregnancy journey

Depending on your cover, you may be able to claim on a range of programs and services# for support through pregnancy and after birth, including childbirth education classes (face-to-face, as well as access to Birth Beat’s online courses), breastfeeding consultations, and antenatal and postnatal group physio. You might also be able to claim on pregnancy compression garments and breastfeeding support from the Australian Breastfeeding Association.

Australia’s first No-Gap Pregnancy package

Our No-Gap Pregnancy package gives eligible members high-quality care from selected obstetricians at Sydney Adventist Hospital (SAN) without the worry or financial pressure on a family budget. An Australian first, HCF offers parents-to-be no out-of-pocket costs on a full obstetrician-led private hospital experience**. This industry-leading initiative is just another way we’re showing value to our members during pregnancy, birth and beyond.

Investing in a better future

As a not-for-profit health fund, we invest in initiatives to help members. We’ve invested in the future of healthcare through our HCF Research Foundation and the HCF Catalyst program, which drive research and innovation in the delivery of affordable and accessible health services for our members and all Australians.

Updated March 2022

Looking for a family package?

If you’re planning to have kids, or adding to your growing family, then HCF’s My Family Silver Plus packages have been designed to cover you for the journey ahead. They include flexible extras limit so you can claim for the included services your family needs most, or even childbirth classes and postnatal support. Call us on 13 13 34 to chat about what cover options might be right for you and your loved ones.

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Important Information

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*Depends on your level of cover, annual limits and waiting periods.

^Excludes Accident Only Basic cover and Overseas Visitors Health Cover.

+All HCF members with any HCF health insurance product (excluding Overseas Visitors Health Cover) are eligible to access the Healthy Families for Life online resources and online/phone assessment from the care support team. Other conditions apply for additional support, see hcf.com.au/healthyfamilies

#A 2 month waiting period applies and depends on annual limits. Before you start any program, check you’re on eligible cover and the provider of the programs is recognised by us. If you’re unsure, call 13 13 34 or visit a branch.

**Available with select obstetricians, pathology and ultrasound providers at the Sydney Adventist Hospital. Must be accepted into the program by a participating obstetrician. Must have held HCF Hospital Cover with pregnancy and birth related services for 12 months by the baby’s date of birth. Excludes any policy excess. Not available to Overseas Visitor Health Cover members. HCF’s No Gap Pregnancy Package planned end date is 25 November 2022 and may be subject to change. Must be accepted into the program before the end date to experience the No-Gap pregnancy package.