Get a second opinion

Put your mind at rest with a free second opinion from an expert in your condition. 

  • Access to an international network of leading medical experts
  • Specialist review of your diagnosis and treatment plan
  • Comprehensive written report for you and your doctor

If you’re unsure about your diagnosis or treatment plan – such as whether you need surgery – a second opinion can provide welcome peace of mind.

My Global Specialist unlocks the experience and expertise of the Best Doctors network of medical experts, to review your case and either confirm what you’ve been told or recommend changes.

How does it work?

The My Global Specialist team identifies an expert in your condition and sends them your medical records.

The specialist reviews your case and answers any questions you may have. They also provide a written report on your diagnosis and treatment plan.

The report is sent to you and your doctor so you can review your options together. 

Which medical conditions does the service cover?

Most conditions are covered, provided it has already been investigated by your doctor.

The service doesn’t cover emergency, pregnancy and mental health conditions and isn’t available to members who are already in hospital for their condition.

What’s the cost?

My Global Specialist is free to eligible HCF members.

Are you eligible?

The service is open to HCF members on selected hospital and extras cover combinations. To find out if you’re eligible, call us on 13 13 34 or visit your local branch.

If you have corporate cover, please contact your corporate representative to find out if you can access the service.


The service is run by Best Doctors Australasia Pty Limited (Best Doctors) for and on behalf of HCF. If you access this service you will be required to provide some personal information (including health and other sensitive information) to Best Doctors.

The personal information that you provide to Best Doctors is used and disclosed only for the purpose of delivering and evaluating the service. If you do not provide this information, Best Doctors may not be able to provide you with the service.

Best Doctors will not disclose your personal information to HCF other than your name, address, date of birth, gender and member number in order to allow HCF to evaluate the service.

With your permission Best Doctors may disclose your personal information to your regular doctor or other healthcare provider.

For more information about how HCF or Best Doctors handle your personal information, including how to access or correct your personal information or make a complaint and how HCF or Best Doctors will deal with such a complaint, go to:

HCF Privacy Policy

Best Doctors Privacy Policy

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