AWARD-WINNINGCOVER

At HCF, we believe your health shouldn’t be for profit. That’s why we’re focused on providing great value health insurance, rather than profits for shareholders. We want to help you get the most from your cover and live your healthiest life.

We’re honoured to be named Australia’s most trusted private health fund 3 years in a row, according to Roy Morgan Net Trust survey+. We’re also proud that our cover has been recognised by independent review body Canstar for meeting Australians’ needs and budgets. And, because members are at the heart of everything we do, we're delighted to be recognised for our commitment to customer service.

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AUSTRALIA'S MOST TRUSTED HEALTH FUND

Roy Morgan asked Australians to nominate the private health insurance companies they trust and distrust, and why. We’re proud to be recognised as Australia's most trusted health fund, 3 years in a row+.

CANSTAR OUTSTANDING VALUE HEALTH INSURANCE 5 YEARS IN A ROW

Canstar is Australia’s biggest financial comparison site, helping you feel confident when making a purchase.

After considering thousands of health insurance policies, they awarded us the National Award for Outstanding Value in Health Insurance for the 5th year in a row (2016 - 2020).

We were also recognised for:

  • Hospital cover in Qld & Tas
  • Extras cover in NSW, NT, Tas and WA
  • Hospital & Extras package in NT, Tas and WA.

Recognised for customer service

We're proud to have been recognised for the Uncommon Care we show our members. We won the Australian Service Excellence Awards by the Customer Service Institute for the last 9 years in a row*.

IMPORTANT INFORMATION

*Recognised 9 years consecutively since 2012.

+Roy Morgan Net Trust Survey 2018, 2019 and 2020.