At HCF, we believe your health shouldn’t be for profit. That’s why we’re focused on providing great value health insurance, rather than profits for shareholders. We want to help you get the most from your cover and live your healthiest life.
We’re honoured to be named Australia’s most-trusted private health insurer, according to Roy Morgan's Net Trust Score Survey. We’re also proud that our cover has been recognised by independent review body Canstar for meeting Australians’ needs and budgets. And, because members are at the heart of everything we do, we're delighted to be recognised for our commitment to customer service.
NUMBER 1 MOST-TRUSTED PRIVATE HEALTH FUND
Roy Morgan asked Australians to nominate the private health insurance companies they trust and distrust, and why. We’re proud to be recognised as Australia’s number 1 most-trusted private health insurer.
CANSTAR OUTSTANDING VALUE HEALTH INSURANCE 4 YEARS IN A ROW
Canstar is Australia’s biggest financial comparison site, helping you feel confident when making a purchase.
After considering 22 providers this year, Canstar awarded us its National Award for Outstanding Value in Health Insurance for the fourth year in a row (2016 - 2019).
We were also recognised for:
- Hospital cover in Tas
- Extras cover in NT, Tas and WA
- Hospital & Extras package in NT, SA, Tas and WA.
Recognised for customer service
Our service standards have been recognised by the Customer Service Institute of Australia. We're proud to have won the 2019 Service Excellence - Large Contact Centre award and 2019 Service Champion - Customer Service Organisation of the Year in the large business category.