The COACH Program

TEAM UP WITH YOUR OWN HEALTH COACH

Thank you for clicking on the "I give my consent" button in the email we sent you. This means a coach from NPS can now call you.

We’re always looking for new ways to help you be your healthiest self, so we’ve collaborated with NPS MedicineWise to bring you The COACH Program®*, a free program for eligible HCF members. You can read more about The COACH Program here. It's another way we're committed to showing you a level of care that's uncommon.

WHEN WILL YOU HEAR FROM YOUR COACH?

You’ll get a call from your NPS coach within a week. If you don’t hear from NPS after a week please get in touch with our Health and Wellbeing team and we’ll follow up for you.

WHAT HAPPENS WITH YOUR INFORMATION?

By taking part in the program you've agreed to share your personal information with NPS. The COACH Program is run by NPS MedicineWise for and on our behalf. The personal information (including health and other sensitive information) you provide to NPS MedicineWise is used and disclosed only for the purpose of confirming your eligibility and delivering and evaluating the program. If you don’t give this information, NPS MedicineWise may not be able to provide you with the services which form the program.

NPS will only use your personal information to get you the best results from The COACH Program, not for anything else. HCF won't be privy to any health information you tell your health coach. NPS MedicineWise won’t share your personal information with us, other than the information needed to evaluate your service. This information includes your name, date of participation in the program and membership number.

With your permission NPS MedicineWise may disclose your personal information (including health and other sensitive information) to your regular doctor or other health care provider.

IMPORTANT INFORMATION

*The COACH Program is a registered trademark.

For more information about how HCF and NPS MedicineWise handle your personal information, including how to access and correct your personal information and the complaints process, see the respective privacy policies at hcf.com.au/privacy and nps.org.au/privacy.