Manchester Unity Australia Board of Directors

Robert J. Goaley
Chair, Non-Executive Director

Mr Goaley was elected Chair of the Board of HCF and Manchester Unity in November 2012, having been a Non-Executive Director of both companies since January 2009. He was appointed a Director of HCF Life in November 2012.

As Chair, Mr Goaley led the transformation of the HCF Board and the introduction of a new constitution to reflect HCF’s commitment to its not-for-profit mutual status and the need to adopt contemporary governance processes in a highly regulated and complex industry. Mr Goaley is committed to the Australian Institute of Company Directors’ initiative to target 30 per cent female representation on Boards and has delivered on this during his tenure.

Between 1980 and 2002, Mr Goaley held a number of roles at Manchester Unity including 15 years as Chief Executive Officer. During his tenure as CEO he led the process of re-registration of their health insurance business and an increase from $40M to $450M worth of net assets prior to being acquired by HCF. He was responsible for the establishment of Manchester Unity’s Retirement and Aged Care Services business which comprised over 360 retirement units and aged care beds.

Mr Goaley has extensive experience at executive, Board and Chair level in private health insurance, friendly society benefits and investment products and the provision of aged care and retirement services. He has worked closely with government as an advisor to the Minister for Finance and Co-operatives and played an integral role in the rewrite of the Friendly Societies Act.

Mr Goaley was previously a Director of the Australian Health Insurance Association, Australian Friendly Societies Association, the Australian Health Services Alliance, Sydney Credit Union, Manchester Unity Credit Union, Building and Trading, Andrew’s Laboratories and Balmain Tigers.

John M. Barrington
Non-Executive Director

Mr Barrington was elected to the Board of HCF and appointed to the Board of Manchester Unity in November 2014 and as a Director of the Corporate Trustee of the HCF Research Foundation in April 2017. He was Acting Managing Director of HCF between March and July 2017 and a Director of HCF Life between May and August 2017.

Mr Barrington is the Principal of Barrington Legal, a law firm located in Sydney, with more than 40 years in practice specialising in insurance law, superannuation, banking and finance. He was formerly General Counsel for the National Mutual Life Association, Chief Executive of CUNA Mutual Limited and Mutual Community Limited. Mr Barrington served as Chair of Intrinsic Value Investment Limited and Albert Court Aged Care Edgecliff. Until January 2017, he was Chair of Meridian Lawyers and a Director of Guild Group Holdings.

Mr Barrington has extensive experience (both strategically and operationally) in financial services and private health insurance, in particular relating to financial oversight, regulatory requirements, policy frameworks and governance. He has previously served as a Council Member of the Private Health Insurance Administration Council (PHIAC).

Mr Barrington brings a unique perspective given his background of advising clients, working in organisations subject to complex regulatory requirements and providing regulatory oversight in a senior governance role within a regulatory body.

Stuart P. Coppock
Non-Executive Director

Mr Coppock was elected to the Board of HCF in November 2007 and appointed to the Board of Manchester Unity in December 2008.

Mr Coppock is a lawyer specialising in taxation, commercial law and property trusts, and has worked in private, corporate and government practice. He has a strong background in community involvement and has been a member of the South Eastern Sydney Illawarra Area Medical Research Committee, is a local Government councillor on the Willoughby City Council and has twice been Deputy Mayor.

Mr Coppock is currently Chair of the Risk and Audit Committee of the Institute of Public Works Engineering Australasia (NSW Division) and is a Member of the Transport Heritage NSW’s Independent Funding and Advisory Panel. Until September 2017 he was Chair of Dougherty Apartments, Chatswood, a not-for-profit aged care and retirement facility.

Sheena G. Jack
Managing Director

Ms Jack was appointed as Managing Director of HCF in September 2017, having held the position of Chief Executive Officer since August 2017. She was appointed as a Director of HCF Life in August 2017, a Director of the Corporate Trustee of the HCF Research Foundation in September 2017 and appointed to the Board of Manchester Unity in November 2017.

As Chief Financial Officer at HCF from 2006, Ms Jack led the acquisition and successful integration of Manchester Unity, a transaction worth $256M. In 2014, she was appointed Chief Strategy Officer and was responsible for the development of HCF's 2020 Strategy, a five year strategic roadmap and vision for the business. Focussed on driving innovation, she established HCF Catalyst, Australia's first corporate-backed health technology accelerator.

In her short time as Managing Director, Ms Jack has delivered a new business line in Overseas Visitors Health Cover, launched a new loyalty program HCF Thank You and announced a new organisational structure to reflect HCF’s focus on member experience and business growth. She has also commenced one of the largest programs of work in the business to date, a $140M Systems Transformation project which will transform HCF’s way of doing business.

Ms Jack has more than 25 years' experience as a finance professional and corporate executive across vari  ous industries including health and life insurance, banking, s uperannuation and wealth management. She also has extensive experience across business transformation. As Chief Financial Officer of IAG Financial Services, she had a key role in the creation of Clearview and was responsible for the business integration when they were purchased by MBF.

Ms Jack is also a Director of Private Healthcare Australia, the Business Council of Co-operatives and Mutuals and Uscom, an ASX listed health technology company.


Claire L. Jackson
MBBS, MD, MPH, CertHEcon, GradCert Mgt, FRACGP, FAICD
Non-Executive Director

Professor Jackson was elected to the Board of HCF and appointed to the Board of Manchester Unity in November 2012. She was appointed as a Trustee of the HCF Research Foundation in 2013 and has been a Director of the Corporate Trustee since its registration in 2015. She has been active in general practice undergraduate and postgraduate education and research for many years, and has been extensively involved in health services research and reform since the early 1990s.

Professor Jackson is Director, UQ-MRI Centre for Health System Reform and Integration and Professor in Primary Care Research at the University of Queensland School of Medicine. She was previously a Director of the National Health Performance Authority and was national President of the Royal Australian College of General Practitioners between 2010 and 2012.

Professor Jackson previously served as a Member of the Federal Government’s Primary Health Care Advisory Group in 2015 and the National Primary Care Strategy Expert Reference Group in 2008. She provided a commissioned paper for the National Health and Hospital Reform Commission on new models in primary care and is a national authority on the Health Care Home. In 2014, she conducted a Review of After Hours Services for Minister Dutton.

Mark G. Johnson
Non-Executive Director

Mr Johnson was elected to the Board of HCF and appointed to the Board of Manchester Unity in November 2013. He has previously served as CEO and Asian Deputy Chair for PwC from June 2008 until July 2012. Prior to becoming CEO, he held a number of leadership positions in PwC Australia including National Managing Partner – Businesses, Managing Partner of the Assurance line of service, Managing Partner Assurance and Business Advisory Services and leader Consumer and Industrial Products. In these roles he served on a number of global firm committees.

Mr Johnson is currently a Director of Coca-Cola Amatil Limited and is the Chairman and a Director of G8 Education Limited and MH Premium Farms Holdings Pty Ltd. He is also an independent Director of Aurecon Group Pty Ltd and the Board of Partners of Corrs Chambers Westgarth. In the community he serves on the Boards of The Smith Family and St Aloysius College and is a member of the Advisory Council to the UNSW Australia School of Business. He was a Director of Westfield Corporation Limited until June 2018, Chair of the Advisory Board to Willis Towers Watson in Australasia until December 2016 and a Director of HSBC Bank Australia until April 2017.

Previously, Mr Johnson was a member of the Australian Auditing and Assurance Standards Board, the Business Council of Australia (and of its Healthy Australia Taskforce) and was Deputy Chair of the Finance and Reporting Committee of the Australian Institute of Company Directors.

Lisa M. McIntyre
B.Sc (Hons), PhD, GAICD
Non-Executive Director

Ms McIntyre was elected to the Board of HCF and appointed to the Board of Manchester Unity in October 2011.  Ms McIntyre was appointed as a Trustee of the HCF Research Foundation in 2013, she became Chair in March 2014 and has been a Director of the Corporate Trustee since its registration in 2015.

Since 2002 Ms McIntyre has held a number of directorships and is currently a Director of Insurance and Care NSW, Studiosity Pty Ltd (previously Tutoring Australia Pty Ltd), Chair of Silex Systems Limited and a Senate Fellow of the University of Sydney. She was previously a Director of Genesis Care Pty Ltd, I-MED Pty Ltd, the Garvan Institute for Medical Research and  Cover More Limited.

Ms McIntyre was formerly a senior partner in global strategic firm L.E.K. Consulting for 20 years and was recently elected to its ANZ Advisory Board. While at L.E.K, she led the Asia Pacific Healthcare practice in Sydney where she advised health care companies and organisations on strategy and performance and served on L.E.K.’s Asia Pacific Governance Committee. Prior to 2002 she led L.E.K.’s US Biotechnology practice in Boston with a particular focus on commercialising innovation in health care.

Jane T. Southwell
Non-Executive Director

Ms Southwell was elected to the Board of HCF in October 2017 and appointed to the Board of Manchester Unity in November 2017.  She is a lawyer with more than 30 years’ experience in management and company secretarial roles, primarily within the financial services sector. She has more than 10 years’ experience working with not-for-profit mutual organisations, including as Executive Director of the Australian Friendly Societies’ Association (the peak industry body representing mutual friendly societies to government, regulators and the community). 

Ms Southwell has in-depth experience of prudential, legislative and regulatory compliance within APRA-regulated institutions, including working closely with regulators, overseeing actuarial services and managing the merger of mutual entities.

Ms Southwell was previously Principal Executive Officer and Company Secretary for Norwich Union Friendly Society Limited and has held senior executive management roles including, Principal of Medley Hall, a residential college of the University of Melbourne, and project management roles with the Biotechnology & Ethics Unit, Department of Human Services (VIC).  Ms Southwell has recently retired as Company Secretary for Daylesford District Community Developments Limited and is pursuing her research and teaching interests in the field of mindfulness. 

Christopher E. Wright
Non-Executive Director

Mr Wright was elected to the Board of HCF and appointed to the Board of Manchester Unity in November 2012. He has been involved with the not-for-profit mutual financial services sector for over 40 years and has extensive experience in senior executive roles and as a company director. He was Chief Executive Officer and Managing Director of the Lifeplan Funds Management Group from 1992 to 2009.

Mr Wright has been a Director of the not-for-profit retail community pharmacy group, National Pharmacies, Director of Customer Owned Banking Association (previously Abacus-Australian Mutuals) and Chair of the Australian Friendly Societies Association. He was also Chair of the Australian Institute of Management (SA) and a Director of its national board. He is currently Chair of the St. Andrew's Hospital Foundation Inc. in South Australia.