HCF SYSTEM NOTIFICATION - Thursday 1 October at 8pm till 6 am Tuesday 6 October

HCF is currently undertaking a major systems upgrade. As part of the transition, regular services including online and on the spot claiming channels will not be available between 8pm (AEST) Thursday 1 October and are scheduled to be back online from 6am Tuesday 6 October (AEST).


We appreciate your patience as we make these changes and if you need any help when we’re back online, please email us at provider_relations@hcf.com.au or call us on 1300 799 275.


HCF is Australia’s largest not-for-profit health insurer and returns significantly more to members than the industry average of other health insurers.

Our ‘More for you’ programs reduce or eliminate out of pocket expenses: for teeth, for backs, for muscles, for eyes, for hearing aids and for feet for members with an eligible level of cover and available limits.

To apply, download the application for More for you programs. If you are already an HCF participating More for you program provider, email us to update your details.

More for Backs
More for Backs, each year, provides eligible members with a fully covered initial consultation for eligible musculoskeletal conditions, whether for a new health condition or flare up of an existing condition, with participating chiropractors and osteopaths.

More for Feet
More for Feet, each year, fully covers a comprehensive service for a new episode of care to members each year who hold eligible extras cover with participating podiatrists.

More for Muscles
More for Muscles, each year, provides eligible members with a fully covered initial consultation each year with a participating physiotherapist for a New Episode of Care.

More for Teeth
More for Teeth provides eligible members on selected levels of cover a range of fully covered diagnostic and preventative dental services for the whole family, our More for Teeth program gives your patients another reason to smile.

This program is available through over 7,000 participating dental providers in regional NSW South Wales, ACT, Queensland, South Australia, Victoria and Western Australia; as well as HCF Dental Centres located in metropolitan Sydney.

More for Eyes
More for Eyes provides eligible members who hold eligible extras cover access to:

  • free eye health checks through the use of digital retinal imaging and
  • a range of fully covered glasses, depending on members’ health cover and available optical limit.

More for Eyes Provider Log In.

More for Hearing
The More for Hearing program provides eligible members with access to a range of high quality hearing aids at no gap or low gap depending on level of cover.