My Health Guardian

Get healthier. Take our 90 day challenge!

Our My Health Guardian health and wellbeing program is provided to members at no extra cost.

HCF has engaged Healthways Australia to deliver the program. Healthways provides care management and wellness programs to over 50 million people worldwide. Read more…

Online dietary advice, exercise programs and health coaching are just some of the many helpful tools available to you. It’s like having your very own health coach 24 hours a day!

We're inviting members to take the 90 day health improvement challenge - make positive changes to your diet, exercise regime and lifestyle and see how much healthier you’ll feel.

Getting started.

Follow these four easy steps and you’re on your way to a healthier you:

Step 1: Find out how healthy you really are by completing the comprehensive online My Health Guardian health assessment.

Step 2: Put your health action plan together.

Step 3: Contact our qualified health coaches with any questions you have about diet, exercise or lifestyle changes.

Step 4: Record your health action plan steps and monitor your progress.

You could also win a great prize.

At the end of your 90 day challenge, send a short testimonial (up to 200 words) to wellbeing@hcf.com.au telling us about your experience.

The most inspiring testimonials will win a great prize such as walking gear or mountain bikes.

+ Competition terms and conditions.

Good luck! We know you’ll feel much healthier at the end of it!


Get started

I’m pretty healthy, what will I get out of My Health Guardian?

We know how busy life is – it’s difficult to dedicate the time you should to looking after your health. This is where My Health Guardian can really make a difference.

However fit and healthy you are, My Health Guardian can help you maintain and improve your health. Read more…

Health management tools available include:

  • An online health assessment to give you a clearer understanding of how healthy you really are.
  • Putting together your personal health action plan and then monitoring your progress towards a healthier you!
  • Online access to approved health coaches for guidance on your diet, physical activity and lifestyle.
  • SMS or email reminders for any preventative and health screening tests you might need.

To join the My Health Guardian program, you need:

  • HCF hospital and/or extras cover (Ambulance only or HCF Life only products are not eligible).
  • To be 18 years of age or over.
  • Your HCF membership number and some personal details will be required to register.


Get started

I have a chronic condition

Care support services available include: Read more…

  • Telephone support from registered nurses to help improve your health condition.
  • A registered nurse care manager will help you draw up an online health action plan, which can then be monitored for progress.
  • Online access to approved health coaches for guidance on your diet, physical activity and lifestyle.
  • SMS or email reminders for any preventative and health screening tests you might need.
  • Reminder calls prior to your GP appointments.
  • Advice on local community services to help you with the maintenance of your condition.

To join the My Health Guardian program, you need:

  • To have a chronic condition.
  • HCF hospital and/or extras cover (Ambulance only or HCF Life only products are not eligible).
  • To be 18 years of age and over.

While you are in the program, we’ll keep your GP informed of your health status (NOTE - the program is not intended to replace your GP’s treatment plan).

To participate, or to request further information, call the My Health Guardian team toll-free on 1800 244 854, or HCF on 13 13 34. Or email wellbeing@hcf.com.au


Get started


Find out what you will get out of My Health Guardian.


Take the virtual tour


+ About Healthways Australia

About Healthways Australia

Healthways Australia Pty Limited is part of the Healthways group of companies, which provide wellness and care management programs to over 50 million people worldwide. HCF has engaged Healthways Australia to deliver the ‘My Health Guardian’ program to HCF members. Healthways Australia provides the infrastructure, skills and expertise to ensure that the program is of the highest standard.

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+ My Health Guardian privacy policy

Healthways privacy policy

How do we use your personal information?


Your privacy is important to us and when you consent to participate in Health and/or Care Support Services, any personal health information you agree to provide online or directly to the clinical consultants of Healthways Australia will only be used to deliver the HCF Healthways program to you and will not be seen by HCF without your consent.

For those members participating in Care Support Services, we may disclose your personal information, with your consent, to your health care providers (usually your GP) who will assist you in managing your health care program. The information you provide will also be used to administer and evaluate the program and will only be used by HCF for the purposes set out in HCF’s Privacy Policy.

HCF and Healthways Australia are committed to complying with the Privacy Act and their respective privacy policies.

Note that participation, or not, in this program will not affect your health insurance premium and will not affect your right to make a claim.

+ HCF Privacy Policy

+ Healthways Australia Privacy Policy

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