HCF wins CANSTAR CANNEX’s national award for outstanding value in private health
insurance
Sydney, Monday 12 October 2009 – Australia’s third-largest private health insurer,
not-for-profit HCF, has been awarded CANSTAR CANNEX’s national five-star rating
for its Hospital Cover and Package Cover health insurance products.
The prestigious CANSTAR CANNEX award reviewed and rated more than 10,000 quotes
for 1,500 private health insurance products, measured across all states and territories
and against eight profiles including young singles, young families or couples, established
families, young single parents, mature singles and mature couples.
HCF’s Group Manager for Marketing, Phil Soden, said the five-star rating reflected
how not-for-profit HCF developed health insurance products for their customers’
needs at different stages of their lives, at prices that represented outstanding
value.
“HCF is delighted to have been recognised for its value. This is extremely important
to us, particularly in the current economic climate where people are more cautious
about how they spend their dollars,” he said.
As well as receiving the prestigious national accolade, HCF was recognised in several
state categories, winning outstanding value Hospital Cover in NSW, ACT and Tasmania,
and outstanding value Package Cover in NSW, ACT, Victoria, South Australia and Tasmania.
CANSTAR CANNEX State award winners are detailed in the table below.
CANSTAR CANNEX Head of Research, Steve Mickenbecker, said: “After an exhaustive
comparison, we found there were three funds that could not be separated – HCF, MBF
and Medibank Private.
“HCF was awarded outstanding value nationally for their overall health insurance
products offered in hospital and package cover. It was clear to us that they were
more consistent across the board, and stand out for the broad and deep value offered
to consumers,” he said.
HCF currently provides private health insurance coverage to more than 1.3 million
Australians, and has a market share close to 10% of the Australian health insurance
market.
In August HCF launched My Health Guardian, a personalised phone and Internet-based
health and wellbeing management service for its members. As the first program of
its type in Australia, My Health Guardian offers comprehensive advice and support
for people wanting to lead healthier lifestyles, and phone-based support from trained
nurses for members living with a range of different chronic conditions.
ENDS
Issued on behalf of HCF by Sefiani Communications Group. Media inquiries to:
About HCF
HCF is Australia’s largest not-for-profit health insurer, currently covering over
one million Australians. HCF has exceeded the industry growth rate each year for
the past five years, consistently pays back more in benefits from earned contributions
than the industry average and has the best medical no-gap coverage of any major
health fund in Australia. The financial strength of HCF is supported by its strong
capital backing, and the lowest management expenses of the major funds. HCF members
benefit from an extensive branch network and access to HCF’s expanding network of
dental and eye care centres and Oral Health Program (for members outside metropolitan
Sydney). HCF Life offers innovative add-on insurance protection for illness and
accidents.
