Code of conduct

Private Health Insurance (PHI) Code of Conduct

HCF supports the Private Health Insurance Code of Conduct by ensuring:

  • You receive correct information on private health insurance.
  • You are aware of the internal and external dispute resolution procedures.
  • You can make an informed decision about your purchase through informative policy documentation.
  • You are protected in accordance with the privacy principles.


+ Download PHI Code of Conduct [PDF]



Code of conduct